Patient Safety and Systems Manager | Croydon Health Services NHS Trust
| Posting date: | 26 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £61,631 - £68,623 pro rata per annum incl HCAS outer |
| Hours: | Full time |
| Closing date: | 28 March 2026 |
| Location: | Croydon, CR7 7YE |
| Company: | Croydon Health Services |
| Job type: | Contract |
| Job reference: | 7789450/199-7789450-MT |
Summary
Patient Safety and Systems Manager
Band 8A, Fixed Term 6 months
We are currently recruiting a Patient Safety and Systems manager to providing leadership and expertise for the management of patient safety team within our wider Quality team.
The post holder will provide Trust wide oversight, assuring the quality and effectiveness of all types of patient safety incidents and investigations including engagement and the completion of Duty of Candour as part of the Trust’s Patient Safety Incident Response Plan (PSIRP).This post holder will be a Trust specialist on the Radar system including supporting the development and management of events within the system.
Proposed Interview Date - 24th March 2026
· Provide expert advice, guidance and support to all staff on matters related to patient safetyincidents, investigations and learning responses.
Ensure compliance at all times with local and nationalguidance.
Oversight and management of the patient safety team
The identification of systems learning from a patient safety incident that will then guide sustainable risk reduction and service improvement, ensuring that a Just and Learning Culture and human factors principles are maintained.
· Promoting a proactive, positive, evidenced-based and Trust wide approach to gathering and acting upon patient safety and quality of care information. Ensuring that staff, people who use our services, their families, carers and others receive a response to incidents, which is efficient, effective and insightful of the impact across all aspects of trust business.
· Ensuring the timely and effective investigation of incidents and complex complaints, ensuring that regulatory duties toward duty of candour are completed, family concerns are included with terms of reference and supporting the review of the report via an internal expert panel. Effectively manage a Trust-wide electronic reporting system to meet the Strategic needs of the
organisation.
· To manage the monitoring, review and development of all events in the Radar management system
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
***Please see the attached supporting document which contains more information about the role in job description and person specification***
This advert closes on Sunday 8 Mar 2026