Outpatient Booking Coordinator
| Posting date: | 26 February 2026 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 12 March 2026 |
| Location: | Great Yarmouth, NR30 1BU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9177-26-0086 |
Summary
To provide a booking service, working in partnership and liaising with Operational Managers, Business Support Managers, Secretaries, Clinicians and other outpatient colleagues to keep outpatient clinics utilised to optimum levels. To provide a professional and efficient service to patients and service users. To be responsible for booking, monitoring, organising and rescheduling outpatient appointments in accordance with RTT rules, escalating any capacity pressures or concerns to the Management Team. To check clinic schedules daily to ensure that all appointment slots are effectively utilised. To be responsible for booking of diagnostics for patients who will be attending outpatient clinics as required. To be responsible for implementing established administrative/clerical policies within the Access and Performance Outpatient Booking Team and to ensure compliance with national guidelines, Trust policies/procedures and departmental protocols at all times. To ensure the Trusts Patient Administration System (IPM) is accurate and reflects the correct outcome and referral to treatment pathway. To actively share knowledge with other members of the Access and Performance Outpatient Booking Team to gain an understanding of the wider outpatient service. To work flexibly and cover duties of other booking team members during periods of sickness and annual leave to meet service needs. Any other appropriate duties which may be required to meet the needs of the service.