Medical Receptionist
| Posting date: | 26 February 2026 |
|---|---|
| Salary: | £12.61 per hour |
| Additional salary information: | £12.61 an hour |
| Hours: | Full time |
| Closing date: | 13 March 2026 |
| Location: | Durham, DH1 1QW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5962-26-0000 |
Summary
The Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, the effective use of the appointment system, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration, The post-holder will act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers. The Receptionist will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. The post-holder will be an integral part of the general practice team. Daily responsibilities: Dealing with incoming and outgoing triage requests Filing Booking appointments Answering telephones Patient Registrations Receiving people at reception desk and dealing with queries Organising/processing repeat scripts for signature Checking doctors rooms for filing, scripts etc. Taking home visits/late calls Data input Take payment for medicals etc. and log correctly Changing name plates on doors Dealing with correspondence to/from the Primary Care Trust Changing telephone messages Photocopying Tidy waiting areas Liaise with hospitals and other outside organisation Report sickness following practice guidelines Summarisation of medical records Follow procedures for complaints and incidents Dealing with electronic path link Completely requests from task screen Dealing with prescription requests and the pharmacy collection service, both paper and electronic requests Scanning and read coding mail and correspondence Putting correspondence in medical records into chronological order Have a general awareness of surroundings