Senior Housing Management Workers
| Posting date: | 26 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 12 March 2026 |
| Location: | Lye, DY9 8SY |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | FEB20264087 |
Summary
About usChanging Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.About the Service - Housing & Homelessness ServicesA safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.About the JobThe Senior Housing Management worker is a key member of our accommodation services team in Dudley. The Senior Housing Management Worker is a an operational leader responsible for ensuring the effective management of a 59-bed accommodation service designed for people with complex needs including, exploitation, substance use, mental health and offending behaviour. The role provides oversight of the entire housing pathway, ensuring that every stage-from referral to move-on- Support is delivered in a trauma-informed, person-centered and psychologically safe manner. This position ensures that the accommodation environment remains safe, legally compliant, financially stable, and aligned with Changing Lives values, while working closely with support teams to deliver a high-quality, integrated experience for residents. The Senior Housing Management Worker maintains a coordinated overview of accommodation flow, ensuring that referrals are reviewed promptly, and allocations are made based on need, suitability, risk and pathway priorities. They ensure the whole service operates as a coherent pathway, enabling people to progress through stages of support at the right pace. Working within the values and ethos of Changing Lives, the Senior Housing Management Worker will demonstrate a commitment to work in an environment where people’s preferences and concerns are listened to and acted upon in a timely and professional manner, and expectations are sensitively managed.