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Receptionist

Job details
Posting date: 25 February 2026
Hours: Full time
Closing date: 27 March 2026
Location: Dartford, Kent, DA2 6QF
Company: DoubleTree by Hilton Dartford Bridge
Job type: Permanent
Job reference: 1466496028

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Summary

Job Ref: AM15194Branch: Doubletree by Hilton Dartford BridgeLocation: Doubletree by Hilton Dartford Bridge, DartfordSalary/Benefits: Competitive SalaryContract type: PermanentHours: Full TimeHours per week: 40Posted date: 25/02/2026Closing date: 31/03/2026

We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person:

  • Passionate and willingness to learn
  • Exceptional customer service- someone who can make our guests smile
  • A true team player
  • A competent level of IT proficiency
  • The ability to work under pressure

The Role:

  • As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
  • Assist with guest queries in a timely and efficient manner
  • Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
  • Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
  • Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations

The Benefits:

  • Amazing discounts on food, drink and accommodation throughout the group
  • Huge opportunities for Learning, Development and Progression
  • Excellent rates for friends and family
  • Employee Assistance Program
  • Free use of the Leisure Club where applicable
  • Long Service Awards
  • Recognition Awards
  • Refer a Friend Bonus
  • Annual Social Events
  • Free Parking where applicable
  • Staff Meals on duty
  • Uniform provided

This Hotel is proudly managed by Klarent Hospitality.

We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

To find out more, visit https://www.klarenthospitality.com.

Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the ‘Gateway to London.’ Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away.

We’ll greet you at check-in with a warm DoubleTree chocolate chip cookie. Settle into a spacious guest room with modern décor, an LCD TV, work desk and WiFi access. Deluxe rooms offer indulgent extras like a welcome plate, still and sparkling mineral water, bathrobes and slippers. Our suites provide a separate living area, coffee machine, and a later check-out time.

Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant – perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room.

Planning an event? Guests have a choice of eight meeting and conference rooms, all well-equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options.

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