Case Worker, Alternative to Crisis
| Posting date: | 25 February 2026 |
|---|---|
| Salary: | £24,637.56 per year, pro rata |
| Additional salary information: | 24637.56 - 24637.56 |
| Hours: | Part time |
| Closing date: | 10 March 2026 |
| Location: | Newcastle upon Tyne, NE13 6DS |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | FEB20264997 |
Summary
We have a brilliant opportunity for a Case Workers to join our Newcastle Together in a Crisis Team! 30 hours per weekThis is a hybrid role with the primary base being home, however travel to Newcastle City Centre is required as a secondary based. 7 day a week rota, including evenings. 2 shift types, 9am - 5pm & 2pm - 10pm. Full time role is 4 shifts per week on rota. Together in a Crisis provides a rapid response to people who, following contact with the NHS are assessed as not in need of an urgent statutory response, but who nevertheless are in emotional and psychological distress and may require an immediate response to their personally defined need. As a Case Worker, you will work with individuals who are often facing several social/practical/emotional challenges and will support them in their recovery. To be successful in this role you will need to be self-motivated, with a good up to date knowledge of the issues affecting our clients, strong interpersonal skills and the ability to effectively manage and organize your own caseload.You will provide support focused on active, empathic listening, helping the person to problem solve and to link into services and other local support resources. You will help co-produce a crisis plan, relapse prevention and other self-management tools in partnership with the individual, then support the individual through this. You will support the individual to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.About youWe would love to hear from you if you have:A detailed knowledge of the effects of stigma and discriminationA detailed knowledge of recovery in the context of mental healthStrong interpersonal skillsThe ability to work to tight deadlines and effectively manage a caseloadGood IT skillsSelf-motivation and the ability to work effectively as both part of a team and independentlyHave knowledge of issues surrounding homelessness, financial inclusion or substance misuse Previous work experience is not essential and applications from people who have lived experience of mental health issues are encouraged.What we offer in returnWe are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell dayEnhanced pensionWagestream - ability to release earnings, giving you instant access to your paySmart clinic wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light CardEnhanced life assurance scheme, payment being three times your annual salaryPlus, many more great benefits on offerHere at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.