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Helpdesk Technical Co-Ordinator

Job details
Posting date: 25 February 2026
Salary: £27,485.00 to £30,162.00 per year
Additional salary information: £27485.00 - £30162.00 a year
Hours: Full time
Closing date: 08 March 2026
Location: Seaton Delaval, NE25 0QJ
Company: NHS Jobs
Job type: Permanent
Job reference: C9319-26-0211

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Summary

Responsible for assisting in the management of external maintenance contracts ensuring all contract paperwork is filed and the CAFM and asset register are updated with specific information. Ensure all tasks are completed within the required Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Running of daily service reports to support service delivery performance e.g. chase activities based on jobs SLA performance. Administering the CAFM system, including additions, deletions, and modifications. Contributing to the development and improvement of the CAFM system, including system upgrades and enhancements. Developing and maintain a technical guide to the CAFM system. Work flexibly to cover all administrative areas as requested by your line manager including colleagues or periods of absence where appropriate and within the scope of capabilities

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