Receptionist MIU
| Posting date: | 25 February 2026 |
|---|---|
| Salary: | £24,465 per year |
| Additional salary information: | £24465 a year |
| Hours: | Full time |
| Closing date: | 11 March 2026 |
| Location: | Kidderminster, DY11 6RJ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9365-25-0960-S2 |
Summary
Provide effective, efficient and accurate reception and administrative support to the department. Undertake reception and administration duties that are specific to the role. Always conduct yourself in a professional manner and respect patients confidentiality. To always demonstrate excellent customer care skills to all patients, carers, relatives and other healthcare professionals. To receive and advise appropriately both telephone and face to face enquiries in a calm and professional manner To make appropriate follow up appointments as required for all patients. To liaise with other healthcare professionals as required. Obtaining and relaying accurate information to all work colleagues. Ability to work both independently and as a part of a team in sometimes stressful and traumatic situations. Flexible working to cover annual leave and sickness cover. To be able to deal with all sensitive situations that may arise with tact and understanding and observe absolute confidentiality of all information obtained in the course of work. Maintain accurate patient records within the department ensuring that all notes are filed and coded appropriately. To comply with Trust Policies and Procedures. Behave consistently with the values and beliefs of the organisation, Putting Patients First and promote these on day-to-day basis. Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work To be part of any quality improvement work required to improve the patients journey