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Assistant Manager - Serenity Ilford

Job details
Posting date: 25 February 2026
Salary: £33,693 per year
Hours: Full time
Closing date: 01 March 2026
Location: Ilford, Essex
Remote working: On-site only
Company: Vision Redbridge Culture and Leisure
Job type: Permanent
Job reference: REQ000214

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Summary

Location: Serenity Ilford, 2-4 Mildmay Rd, Ilford IG1 1DT,

Type: Full Time - 40 hours, only female candidates may apply

The Sport and Leisure Service are recruiting for an enthusiastic and motivated individual to join our team as an Assistant Manager at our brand-new Women’s Only Gym - Serenity - designed to inspire confidence, wellbeing, and community!

Located in Ilford, Serenity offers a wide range of facilities including:

Fitness & Wellbeing Classes – Including yoga, Pilates, HIIT, and holistic wellbeing sessions designed to promote physical and mental health.

State-of-the-Art Equipment – A fully equipped gym floor with modern cardio and strength-training equipment suitable for all fitness levels.

Beauty Treatments – massages, manicures, pedicures, and other treatments to support self-care and relaxation.

Key Tasks:

To be responsible in managing the Centre in the provision, delivery and development of high quality and cost-effective services.
To oversee the delivery of the objectives at the centre from the Sport & Leisure Service plan.
To seek ways to improve the income and usage of the Centre.
To control expenditure at the facility within the agreed budget.
To ensure the effective running of the centre for customers.
To co-ordinate staff resources to meet the operational requirements of the centre and to be part of the shift rota.
To encourage teamwork through open communication and leadership.
To maintain good relationships with existing hirers.
To monitor the performance of the operation through budget reporting procedures.
To take responsibility for health and safety at the Centre.

Job Responsibilities:

To oversee the smooth running of the facility.
To work as a Duty Manager as part of the operational shift rota.
To ensure that the buildings are presented at good levels of cleanliness for customers.
To assist in developing the programme of activities for customers.
To ensure operational procedures are adhered to.
To maintain quality assured procedures in line with Quest standards.
To assist in recruiting, training and motivating staff within the centre.
To implement the Health and Safety policy and associated procedures.
To ensure that the buildings are maintained according to the requirements of the Centre.
To ensure Vision’s values are embraced and adopted throughout the Centre.

Preferred Requirements:

A minimum of 2 years experience of working within the leisure industry
First Aid at Work Certificate.
Experience of managing staff.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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