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Smarter Homes Visit Advisor

Job details
Posting date: 25 February 2026
Salary: £27,949 per year
Additional salary information: Employee Assistance programme, Cycle to work scheme, Employee Health Cash Plan, 25 Days Annual leave plus Public Holidays
Hours: Full time
Closing date: 09 March 2026
Location: London, UK
Remote working: On-site only
Company: Groundwork London
Job type: Temporary
Job reference: 1296/SHVA

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Summary

Do you have basic plumbing or handyman skills? In this role you’ll help Londoners save water and money. You’ll need to be customer focussed, target driven and provide excellent customer service.
London and the Thames Valley have been designated as areas of 'Severe Water Stress' by the UK Government and, as such, it is vital that we use water more wisely and learn to save water for future generations.
Working in partnership with Thames Water, we offer Smarter Home Visits to customers in the London and Thames valley regions. These visits consist of attending customer homes, giving advice on water saving and offering to supply and fit free water saving devices.
Owning to specific needs of the programme, we are seeking people who will be delivering home visits working in and around the South West and West side of London and Croydon areas. This role involves vocational driving and the ability to be reasonably insured on our vehicle policy.
Groundwork London is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper. This position is an exciting opportunity to work in a key role in the delivery of our partnership programme with Thames Water.

Apply now:
If you think you have the necessary skills and experience, please read the Job Description and send your CV and covering letter (explaining how you meet the requirements of the JD to: Londonjobs@groundwork.org.uk Quoting ref: 1296/SHVA

Closing date for applications: 9th March 2026

Interviews: 12th & 13th March via MSTeams

We encourage early applications for this role, as interviews will be scheduled, throughout the recruitment period.

For further information and to discuss the role please contact Lizzie Wood, Area Manager; elizabeth.wood@groundwork.org.uk Mob: 07548 315 297

Appointment to this role is subject to a basic records check through the Disclosure and Barring Service (DBS).

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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