Reception Administrator | Central and North West London NHS Foundation Trust

Dyddiad hysbysebu:	25 Chwefror 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£29,179 per annum inc HCAS (pro rata if P/T)
Oriau:	Llawn Amser
Dyddiad cau:	27 Mawrth 2026
Lleoliad:	Uxbridge, UB8 1QG
Cwmni:	CNWL NHS Foundation Trust
Math o swydd:	Cytundeb
Cyfeirnod swydd:	7819262/333-G-HC-1569

Crynodeb

Reception Administrator – Bank Cover (12‑Month Period)

We are seeking an enthusiastic and dedicated individual to join our team as Reception Administrator who will be based at Laurel Lodge, Hillingdon and expected to cross cover across a number of clinic sites within the Hillingdon Borough. We are looking for staff to provide front of house reception cover for a fixed term of 12 months.

This role will require working across the clinic sites on a rotational basis, and may include evening and weekend cover. The postholder will be required to provide short notice cover across the sites for annual leave or sickness.

We reserve the right to close this advert early if we receive a high volume of applications. Please apply as soon as possible.

To act as front of house and receive, assist, and direct various patients, staff, and visitors to appropriate services.

To provide general assistance and support basic administrative needs of the Hillingdon Community Teams located within sites.

The postholder will be expected to work closely and in synergy with the wider Hillingdon Administration service including dedicated Team Administrators.

Please note:This vacancy doesnotmeet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."

As such, if you don’t meet the Transitional Provision (above)we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in thePre-Screening Immigrationsection of your application form.

Please noterole eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit:Skilled Worker visa: Overview - GOV.UK

There’s a place for you at CNWL.

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.

We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.





To work as part of a team providing reception support front of house meet and greet, giving basic information and dealing with drop-in enquiries in a courteous and appropriate manner. Referring clients to relevant staff/clinics, or taking messages as appropriate.
• To be responsible for opening/unlocking and closing/locking up of clinic sites in accordance with security protocols.
• To maintain an effective message taking system, recording messages for staff and being responsible for seeing that they reach their destination.
• To arrange appointments for clinic sessions as required and maintain up to date filing systems of clients’ records.
• To facilitate the booking and use of interpreting or transport services as required.
• To enter and maintain basic information around appointments on the patient information system.
• To use IT systems as required, following appropriate training, to carry out a range of duties to support health centre staff.
• To participate in maintaining an up to date display of health education literature within the reception area.
• To assist in providing general office support
• To ensure good Health and Safety practices at all times. To maintain and order general supplies and stock of stationary and other basic clinic supplies as directed by the Site Supervisor/Team Leaders.
• To support the logging of complaints/compliments and incidents on Datix.
• Act as a point of contact for contractors visiting site to undertake works.
• Act as a point of contact for the team leaders on site to report any concerns around Facilities Management provision and for any additional requests.
• Assist in maintaining a service calendar for the site – to ensure that all statutory requirements are kept within date.
• Support the action plans for the Fire Risk Assessment (FRA) and the Workplace Risk Assessment (WRA) for your sites, as appropriate and directed by line manager.
• To undertake training and responsibilities of a Nominated Officer of Fire.


This advert closes on Wednesday 4 Mar 2026

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