Pharmacy Medical Counter Assistant
| Posting date: | 25 February 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Hours: | Full time |
| Closing date: | 27 March 2026 |
| Location: | Unit 9 Asda 151 East Ferry Road, London E14 3BT |
| Remote working: | On-site only |
| Company: | Britannia Pharmacy T/A Laville Limited |
| Job type: | Permanent |
| Job reference: | RS |
Summary
As a Medical Counter Assistant, you will be a warm and friendly face for customers and patients who visit the pharmacy for their health needs including medication, consultations and advice. You must be a confident, hardworking, and a motivated team player with a keen interest in helping others. Previous experience in pharmacy preferred, however we will consider enthusiastic applicants with retail or medical background. Training will be provided. Duties include:
• Receive prescriptions from patients in accordance to “Prescription Interception Procedure”
• Order and sort Repeat Prescriptions
• Visit local GP surgeries to pick up prescriptions or follow up queries
• Deal with customer queries and refer to pharmacist where appropriate
• Sell Over the Counter Medicines to patients
• Give appropriate healthcare advice
• Provide excellent Customer Service face to face and over the telephone
• Order and Receive Goods from suppliers in accordance to company protocol
• Promote products in a professional and ethical manner
• Advise patients of clinical services provided in the pharmacy
• Signpost to other healthcare services where relevant
• General Housekeeping – ensuring the pharmacy is clean and tidy
• Receive prescriptions from patients in accordance to “Prescription Interception Procedure”
• Order and sort Repeat Prescriptions
• Visit local GP surgeries to pick up prescriptions or follow up queries
• Deal with customer queries and refer to pharmacist where appropriate
• Sell Over the Counter Medicines to patients
• Give appropriate healthcare advice
• Provide excellent Customer Service face to face and over the telephone
• Order and Receive Goods from suppliers in accordance to company protocol
• Promote products in a professional and ethical manner
• Advise patients of clinical services provided in the pharmacy
• Signpost to other healthcare services where relevant
• General Housekeeping – ensuring the pharmacy is clean and tidy