Administrator
| Posting date: | 25 February 2026 |
|---|---|
| Salary: | £26,500 per year |
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | BL5 |
| Remote working: | On-site only |
| Company: | Labour 24/7 Limited |
| Job type: | Contract |
| Job reference: |
Summary
Pay: £26,500.00 per year
Job Description:
Labour 24/7 are an employment business acting on behalf of our Westhoughton, BL5 based client who are recruiting for an experienced Warranty Administrator to join their growing team.
Hours of work are Monday-Friday 9am-5pm.
Salary is £26,500 per year. (£13.41 per hour) Based on a 38 hour working week.
Duties of the role:
Administrative Support:
· Prepare documentation and reports for warranty claims, service orders, and customer cases.
· Maintain organised records of warranty transactions and aftersales communications.
· Schedule appointments and manage calendar tasks for aftersales activities.
Warranty & Service Coordination:
· Assist in processing and tracking warranty claims.
· Liaise with the repair team and logistics to facilitate timely service and part delivery.
· Support the monitoring of chargeable service operations and stock availability.
Customer Support:
· Respond to basic customer inquiries regarding service appointments, warranty coverage, claim updates and parts queries.
· Monitor the Parts inbox and liaise with queries in a timely manner.
· Escalate complex customer issues to the Aftersales Manager or the Parts Manager, depending on the query.
· Help ensure consistent communication between customers and relevant internal departments.
Data and Reporting:
· Collect, organise, and present warranty and service performance data.
· Assist in the creation of reports on trends, claim frequency, and cost metrics.
· Support ongoing improvement initiatives through accurate documentation and analysis.
Process Improvement & Compliance:
· Contribute to the enhancement of internal processes and documentation.
· Support compliance with regulatory and internal standards across aftersales functions.
Invoicing and Payment Collection:
· Assist the Parts Manager in generating invoices for payment
· Take payment for parts, prior to shipping when necessary, ensuring payments details are handled accurately and confidentially.
Technical Skills:
· Proficient in Microsoft Office (Excel, Word, Outlook).
· Familiarity with CRM or inventory management systems (training provided).
· Strong document management and data entry skills.
Interpersonal Skills:
· Excellent written and verbal communication.
· Professional, approachable, and customer-focused demeanour.
· Ability to work collaboratively within a team and across departments.
Organisational Skills:
· High attention to detail.
· Ability to manage multiple tasks and prioritise workloads effectively.
· Reliability and discretion when handling confidential information.
Qualifications & Experience:
· GCSEs (or equivalent) in English and Maths required; further education or administrative qualifications preferred.
· Previous experience in an administrative or customer support role (automotive or service industry desirable).
· Understanding of warranty, aftersales, or technical support processes (preferred but not essential)
This position will lead to permanent when you have completed satisfactory probationary period.
IND1 HIGH
Job Types: Full-time, Temp to perm
Experience:
Warranty Administration: 1 year (preferred)
Customer Service : 1 year (preferred)
Job Description:
Labour 24/7 are an employment business acting on behalf of our Westhoughton, BL5 based client who are recruiting for an experienced Warranty Administrator to join their growing team.
Hours of work are Monday-Friday 9am-5pm.
Salary is £26,500 per year. (£13.41 per hour) Based on a 38 hour working week.
Duties of the role:
Administrative Support:
· Prepare documentation and reports for warranty claims, service orders, and customer cases.
· Maintain organised records of warranty transactions and aftersales communications.
· Schedule appointments and manage calendar tasks for aftersales activities.
Warranty & Service Coordination:
· Assist in processing and tracking warranty claims.
· Liaise with the repair team and logistics to facilitate timely service and part delivery.
· Support the monitoring of chargeable service operations and stock availability.
Customer Support:
· Respond to basic customer inquiries regarding service appointments, warranty coverage, claim updates and parts queries.
· Monitor the Parts inbox and liaise with queries in a timely manner.
· Escalate complex customer issues to the Aftersales Manager or the Parts Manager, depending on the query.
· Help ensure consistent communication between customers and relevant internal departments.
Data and Reporting:
· Collect, organise, and present warranty and service performance data.
· Assist in the creation of reports on trends, claim frequency, and cost metrics.
· Support ongoing improvement initiatives through accurate documentation and analysis.
Process Improvement & Compliance:
· Contribute to the enhancement of internal processes and documentation.
· Support compliance with regulatory and internal standards across aftersales functions.
Invoicing and Payment Collection:
· Assist the Parts Manager in generating invoices for payment
· Take payment for parts, prior to shipping when necessary, ensuring payments details are handled accurately and confidentially.
Technical Skills:
· Proficient in Microsoft Office (Excel, Word, Outlook).
· Familiarity with CRM or inventory management systems (training provided).
· Strong document management and data entry skills.
Interpersonal Skills:
· Excellent written and verbal communication.
· Professional, approachable, and customer-focused demeanour.
· Ability to work collaboratively within a team and across departments.
Organisational Skills:
· High attention to detail.
· Ability to manage multiple tasks and prioritise workloads effectively.
· Reliability and discretion when handling confidential information.
Qualifications & Experience:
· GCSEs (or equivalent) in English and Maths required; further education or administrative qualifications preferred.
· Previous experience in an administrative or customer support role (automotive or service industry desirable).
· Understanding of warranty, aftersales, or technical support processes (preferred but not essential)
This position will lead to permanent when you have completed satisfactory probationary period.
IND1 HIGH
Job Types: Full-time, Temp to perm
Experience:
Warranty Administration: 1 year (preferred)
Customer Service : 1 year (preferred)