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Customer Service Advisor

Job details
Posting date: 24 February 2026
Salary: £12.50 to £12.80 per hour
Hours: Full time
Closing date: 26 March 2026
Location: Ledbury, Midlands, HR8 1NS
Remote working: On-site only
Company: Meridian Business Support
Job type: Contract
Job reference: 59273115

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Summary

Customer Service Advisor – Ledbury, Herefordshire

Hours: 37 per week
• Mon–Thurs: 08:30–17:00 (1 hour unpaid lunch)
• Friday: 08:30–16:30 (1 hour unpaid lunch)

Pay: £12.50 per hour
Start: ASAP
Location: Ledbury, Herefordshire
Contract: Temporary ongoing

We are recruiting a Customer Service Advisor to join a small, friendly and fun team based in Ledbury. This is a fantastic opportunity for someone who enjoys speaking with customers and wants to work in a supportive, relaxed environment.

What the role involves:

- Handling customer enquiries by phone and email
- Processing orders and updating customer details
- Using in‑house software systems (full training provided)
- Providing accurate information and delivering excellent customer support
- Working closely with a small team to ensure smooth daily operations
- General administrative tasks as required

What we’re looking for:

- Previous customer service experience is desirable
- Strong communication skills and a friendly manner
- Willingness to learn new systems and processes
- Good attention to detail and organisational skills
- Someone reliable, positive and team‑focused

What’s on offer:

- Fun and supportive working environment
- Training provided on all internal systems
- Monday–Friday working week with great work/life balance
- Ongoing temporary role with immediate start available

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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