Client Service Advocate - Binding Authorities
| Posting date: | 24 February 2026 |
|---|---|
| Salary: | £45,000.0 to £55,000.0 per year |
| Additional salary information: | Up to £55,000 |
| Hours: | Full time |
| Closing date: | 26 March 2026 |
| Location: | City of London, London, EC3M 4AJ |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4773761_1771947465 |
Summary
Your new company
Your new job working as a Client Service Advocate, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Client Service Advocate to work within an established Reinsurance team.
Your new role
Your new job working as a Client Service Advocate is dealing with Binding authorities in a premium and claims capacity. This is a multidisciplined technical processing role incorporating Broker Support, processing of Proportional and Non-Proportional accounts, Excess of Loss and Claims and premium processing.You will deal with all classes of business, specifically International Property and Casualty, liaising with internal and external clients and carriers on a technical level. You will have an all-incorporating Premium and claims Reinsurance technical role processing of Binding authorities, Premiums as well as dealing with IMR. You will be responsible for multidisciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims covering all classes of business as well as participating in client and reinsurer meetings as required.In the Broker Support role, you will be required to debroke, risk signing down, prepare and maintain account statistics, provide support in overall servicing of client's accounts and retention of business and use electronic methods throughout the process. Other duties will include negotiating claims from initial notice through to settlement and closure, covering complex claims covering all classes of business, including XOL reinsurance and binders, reinsurer audit and direct including underwriter rep, and have a high level of understanding to complete adjustments proactively and in the time frames required to avoid client penalty.Candidates need to work independently, managing priorities and supporting colleagues and have excellent technical knowledge of the Lloyd's and/or Company Reinsurance market.
What you'll need to succeed
Your previous experience working premium technician handling Binding Authorities or have experience
of processing Reinsurance Premium and claims will contribute to your success.
PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A PREMIUM PROCESSING TECHNICIAN HANDLING BINDERS OR A REINSURANCE PREMIUM AND CLAIMS TECHNICIAN AS WELL WITH EXPERIENCE OF BINDERS.
What you'll get in return
You'll be offered a competitive salary of up to £55,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibilities in the future. You'll enjoy working as part of a growing and friendly team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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