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Receptionist and Support Administrator

Job details
Posting date: 24 February 2026
Salary: £24,465.00 per year
Additional salary information: £24465.00 a year
Hours: Full time
Closing date: 10 March 2026
Location: Plymouth, PL6 8BH
Company: NHS Jobs
Job type: Permanent
Job reference: C9216-26-0302

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Summary

1. Ensure effective communication with all members of the Pain Management team. 2. Ensure that all administration processes are dealt with in accordance to Trust and MOD Waiting list policies 3. Required to cover for other colleagues during annual leave/sickness or peak workloads. 4. Ensure that appropriate clinic follow up is actioned as appropriate, i.e. outpatient appointments, investigations, add patients to waiting list 5. Ensure a clear understanding is obtained surrounding data quality, data protection, case note handling and IPM. 6. Trace notes back to central library and check all outcomes after the clinic letter have been typed. Transfer note to boxes for transportation to Records library. 7. Book and prep clinics and/or locate notes required for clinics as/when required. 8. Transport notes around the Department using trollies as required. 9. To type up and send clinic letters as required 10. Assist with gathering of data; i.e., chest x-ray results, blood results for patients attending clinics. 11. To receive and co-ordinate patients telephone queries with the appropriate member of nursing/ medical staff. This is vital as the unit has daily telephone queries from patients on systemic drugs etc. Please see attached JD & PS for further details

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