Network Administration Officer

Posting date:	24 February 2026
Salary:	£24,495.00 per year
Additional salary information:	£24495.00 a year
Hours:	Full time
Closing date:	08 March 2026
Location:	Bolton, BL1 4AL
Company:	NHS Jobs
Job type:	Contract
Job reference:	B0083-26-0007

Summary

. Role PurposeThe Network Administration Officer provides core administrative support to the Network Team, primarily supporting Primary Care Networks (PCNs) and the wider Management Team. The post holder will assist in the day-to-day administration required to maintain effective workforce and operational processes across PCNs, the wider Federation and individual practices where support is commissioned.The role focuses on accurate processing, record-keeping and coordination of routine administration activities, particularly those relating to workforce administration and the Additional Roles Reimbursement Scheme (ARRS). The post holder will ensure information is recorded, checked and shared appropriately to support safe, efficient and compliant service delivery.The role is developmental in nature and, following training, the post holder will take ownership of allocated administrative processes and ensure tasks are completed accurately and within required timescales.2. About Bolton GP FederationBolton GP Federation is committed to improving the health of people in Bolton. We deliver accessible services, support the primary care workforce, and champion health equity so that all residents receive the care they deserve.Our vision is health equity and excellence in Bolton.Our mission is to: Improve access to NHS services for the people of Bolton Support, develop and grow the primary care workforce Reduce health inequalities Our values shape how we work every day: Fair we appreciate individual circumstances and act to reduce inequity Integrity we act in a way that builds trust and confidence Bold we embrace positive change Supportive we enable each other to give the best of our skills and talents All roles at Bolton GP Federation contribute to this purpose, regardless of job title or level. 3. Ways of Working We operate as one organisation with many skills. Every role has a core function, but staff are expected to work flexibly across teams when required, using their expertise where it adds the most value. This matrix-working culture means: Clear primary responsibilities Shared contribution to organisational priorities Collaboration across teams and services Collective accountability for outcomes 4. Accountability and Responsibility This role has an organisational accountability level 1, which means the post holder is responsible for completing defined tasks and activities to an agreed standard, following established processes. The Network Administration Officer is accountable for: Accurate and timely completion of allocated administrative tasks Maintaining confidentiality and appropriate handling of workforce information Following agreed procedures, templates and guidance Escalating queries, risks or discrepancies to the Network Manager or relevant team The Network Administration Officer is responsible for: Processing workforce administration documentation Maintaining organised electronic records and trackers Supporting compliance monitoring through accurate data entry Ensuring documentation is complete prior to submission to internal teams (e.g. Finance, HR support functions) Supporting effective communication between teams by sharing correct information 5. Key Responsibilities Workforce & ARRS Administration Process new starter, change and leaver documentation Support administration relating to the Additional Roles Reimbursement Scheme (ARRS) Prepare and check documentation prior to submission to relevant teams Maintain workforce trackers and staff records Monitor documentation completeness and follow up missing information General Administrative Support Maintain shared inboxes and respond or redirect appropriately Collate and input information into spreadsheets and databases Update templates, forms and standard documents Prepare routine correspondence and communications Support organisation of meetings (circulating papers, confirming attendance) Data & Quality Checking Proofread documents for formatting, spelling and accuracy Check documentation against guidance and highlight errors Ensure consistency across submitted paperwork Support audit processes by gathering required information Communication & Coordination Liaise with PCN staff, practice staff and internal teams (e.g. finance) Request and gather information required for administrative processes Provide basic guidance on completing forms and templates Escalate complex queries appropriately Record Management Maintain structured electronic filing systems Ensure documents are stored in correct locations Support data quality and information governance standards 6. Leadership & Collaboration Leadership This is an entry-level role with limited organisational leadership responsibilities. However, the post holder is expected to demonstrate personal responsibility and ownership of their allocated tasks following training. The Network Administration Officer will: Organise and prioritise their own workload Follow procedures independently once trained Identify issues and escalate appropriately Take initiative to resolve routine administrative problems Collaboration The role requires a moderate level of day-to-day collaboration. The post holder will work closely with: Network Team colleagues Business Support Management Team Finance team PCN staff GP practice staff Wider Federation teams when required The post holder will contribute to a supportive team environment by sharing information, responding to requests promptly and maintaining professional communication. 7. Corporate & Statutory Accountabilities All staff are accountable for: Safeguarding understanding and fulfilling safeguarding responsibilities Confidentiality & Information Governance maintaining confidentiality in line with legislation and policy Health, Safety & Wellbeing taking reasonable care for own and others safety Equality, Diversity & Inclusion promoting fairness and inclusion Training & Development completing mandatory training and ongoing development