ICT Housing Services Officer
| Posting date: | 24 February 2026 |
|---|---|
| Salary: | £37,088 per year |
| Hours: | Full time |
| Closing date: | 11 March 2026 |
| Location: | DE74 2SA |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Futures Housing Group |
| Job type: | Permanent |
| Job reference: |
Summary
SUPPORTING FUTURES
We’re on the hunt for an ICT Housing Services Officer to join our ICT team and support the systems that underpin our housing services. Are you ready to join us in delivering our vision of “Providing quality homes and services for better futures”?
You’ll work across our Housing Management systems, supporting day‑to‑day operations, maintaining integrations, resolving issues and helping us continually improve how technology supports our customers and colleagues.
Working closely with teams across ICT, Digital, Insights and the wider business, you’ll have key accountability in keeping our housing systems secure, reliable and fit for Futures. You’ll also work with third‑party suppliers and support data quality, reporting and compliance activity.
Your strong ICT skills, problem‑solving mindset and ability to explain technical issues in plain English will really shine in this role. There may be occasions where you’ll need to work outside of normal office hours to support system maintenance, flexibility is key.
A few key points from our role profile:
Provide business‑as‑usual support, maintenance and development for our Housing Management systems, including MRI Housing Enterprise / Orchard
Support and maintain system integrations across the Microsoft technology stack, including SharePoint, Teams, Power Platform and Dynamics 365 CRM
Manage routine maintenance, patching and testing, working with internal stakeholders and third‑party suppliers
Support data quality, reporting and information governance, including audit and compliance requirements
Contribute specialist knowledge to the Group’s ICT & Digital roadmap and continuous improvement activity
So what’s in it for me?
If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits including agile working, private healthcare options, discount schemes and a strong emphasis on health and wellbeing.
You’ll have great opportunities to grow and develop, both personally and professionally — but the greatest reward will be knowing you’re helping people and communities across our region to thrive through great technology and services.
We’ve a state‑of‑the‑art, flexible workspace, a trusting culture, and we’ll provide you with agile kit and access to Touchdown Points where you can plug in, collaborate with colleagues and attend local meetings.
We’re proud to hold the Investor in People Platinum award — the highest level of IiP accreditation — recognising our commitment to creating a great place to work.
To start your Futures journey, take a look at our Role Profile. Please note we may contact candidates or close the vacancy prior to the closing date.
Who we are
Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.
We’re on the hunt for an ICT Housing Services Officer to join our ICT team and support the systems that underpin our housing services. Are you ready to join us in delivering our vision of “Providing quality homes and services for better futures”?
You’ll work across our Housing Management systems, supporting day‑to‑day operations, maintaining integrations, resolving issues and helping us continually improve how technology supports our customers and colleagues.
Working closely with teams across ICT, Digital, Insights and the wider business, you’ll have key accountability in keeping our housing systems secure, reliable and fit for Futures. You’ll also work with third‑party suppliers and support data quality, reporting and compliance activity.
Your strong ICT skills, problem‑solving mindset and ability to explain technical issues in plain English will really shine in this role. There may be occasions where you’ll need to work outside of normal office hours to support system maintenance, flexibility is key.
A few key points from our role profile:
Provide business‑as‑usual support, maintenance and development for our Housing Management systems, including MRI Housing Enterprise / Orchard
Support and maintain system integrations across the Microsoft technology stack, including SharePoint, Teams, Power Platform and Dynamics 365 CRM
Manage routine maintenance, patching and testing, working with internal stakeholders and third‑party suppliers
Support data quality, reporting and information governance, including audit and compliance requirements
Contribute specialist knowledge to the Group’s ICT & Digital roadmap and continuous improvement activity
So what’s in it for me?
If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits including agile working, private healthcare options, discount schemes and a strong emphasis on health and wellbeing.
You’ll have great opportunities to grow and develop, both personally and professionally — but the greatest reward will be knowing you’re helping people and communities across our region to thrive through great technology and services.
We’ve a state‑of‑the‑art, flexible workspace, a trusting culture, and we’ll provide you with agile kit and access to Touchdown Points where you can plug in, collaborate with colleagues and attend local meetings.
We’re proud to hold the Investor in People Platinum award — the highest level of IiP accreditation — recognising our commitment to creating a great place to work.
To start your Futures journey, take a look at our Role Profile. Please note we may contact candidates or close the vacancy prior to the closing date.
Who we are
Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.