E-commerce & Operations Administrator
| Posting date: | 24 February 2026 |
|---|---|
| Salary: | £28,000 to £32,500 per year |
| Hours: | Full time |
| Closing date: | 26 March 2026 |
| Location: | Summerbridge, Harrogate |
| Remote working: | On-site only |
| Company: | Integrated Laboratory Services Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Role: E-commerce & Operations Administrator Company: Labcentral.co.uk (supporting ILS and Tableform.co.uk)
About the Role
We are looking for a versatile and organised individual to join our team at Labcentral.co.uk. This is a varied role that supports our primary business as well as our partner brands, ILS and Tableform.co.uk. You will play a key part in the daily operations of the business, ensuring orders flow smoothly from the website to the courier and that our accounts remain up to date.
Key Responsibilities
Order Processing: Manage the end-to-end processing of web and phone orders to ensure accuracy and timeliness.
Logistics & Dispatch: Physically pack and dispatch orders, ensuring goods are protected and sent via the correct courier services.
Customer & Supplier Liaison: Act as the first point of contact for customer enquiries via phone and email. You will also communicate with suppliers regarding deliveries and products.
Stock Management: Monitor inventory levels, perform stock checks, and handle reordering to ensure product availability.
Financial Administration: utilise Sage 50 (or similar accounting software) to maintain orders and purchases
Essential Competencies
Accounting Software: Experience with Sage 50 is highly preferred, though experience with other accounts packages will be considered.
E-commerce Experience: We use WordPress and WooCommerce, experience isn't essential but we'd ideally like someone who would be keen to learn how to use these
Communication: Excellent customer service skills with a professional telephone manner and clear written communication.
Organisation: The ability to multitask between physical packing duties and office administration.
Desirable Skills
Knowledge of Google Ads and SEO principles would be a distinct advantage to help support our digital marketing efforts
About the Role
We are looking for a versatile and organised individual to join our team at Labcentral.co.uk. This is a varied role that supports our primary business as well as our partner brands, ILS and Tableform.co.uk. You will play a key part in the daily operations of the business, ensuring orders flow smoothly from the website to the courier and that our accounts remain up to date.
Key Responsibilities
Order Processing: Manage the end-to-end processing of web and phone orders to ensure accuracy and timeliness.
Logistics & Dispatch: Physically pack and dispatch orders, ensuring goods are protected and sent via the correct courier services.
Customer & Supplier Liaison: Act as the first point of contact for customer enquiries via phone and email. You will also communicate with suppliers regarding deliveries and products.
Stock Management: Monitor inventory levels, perform stock checks, and handle reordering to ensure product availability.
Financial Administration: utilise Sage 50 (or similar accounting software) to maintain orders and purchases
Essential Competencies
Accounting Software: Experience with Sage 50 is highly preferred, though experience with other accounts packages will be considered.
E-commerce Experience: We use WordPress and WooCommerce, experience isn't essential but we'd ideally like someone who would be keen to learn how to use these
Communication: Excellent customer service skills with a professional telephone manner and clear written communication.
Organisation: The ability to multitask between physical packing duties and office administration.
Desirable Skills
Knowledge of Google Ads and SEO principles would be a distinct advantage to help support our digital marketing efforts