Discharge Lounge and Integrated Flow Lead Nurse
| Posting date: | 24 February 2026 |
|---|---|
| Salary: | £47,810.00 to £54,710.00 per year |
| Additional salary information: | £47810.00 - £54710.00 a year |
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | Chichester, PO19 6SE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9279-26-0264 |
Summary
Provide professional leadership with responsibility for performance and the day to day running of the Discharge Lounge. Be able to develop, motivate, innovate and lead a team. Demonstrate a logical, flexible and innovative approach to problem solving. To act as an expert practitioner demonstrating specialist knowledge, skills and expertise within discharge and within the context of changing health care provision. Ensure that a supportive teaching and learning environment is in place. Ensure that all staff are working to their required level of clinical and professional competence whilst adhering to their NMC professional code of conduct. Ensuring that all staff are developed to attain competence as highlighted at appraisal. Actively audit and proactively manage care against audits, incidents, high impact interventions, complaints and benchmarking. Ensure that the discharge lounge reflects infection control standards of cleanliness, be proactive in response to any issues raised through cleaning audits, infection control audits or patient environment inspections. Ensure high levels of patient satisfaction; ensure that any required actions are reported back to the matron from patient questionnaires and implemented where applicable. When required, deal with patient complaints proactively to minimise the risk of them becoming formal. Appropriately investigate complaints in a timely manner and provide response as required. Prepare and evaluate staffing rosters, adjust accordingly to provide cover with the required skill mix making best use of resources available. Minimise the use of bank and agency staff by relocation of staff as needed to cover the rota effectively. In conjunction with the Hospital Director of Nursing assist with appointing staff to your area in line with the recruitment policy and budget allocation. Report/ action any accidents, incidence or undue occurrences reported to you or witnessed by you in line with Trust policy. Ensure the timely management of incidence allocated to you for investigation on Datix. Ensure proactive investigation of any clinical incidence, undertaking root cause analysis if indicated, ensuring action plans are developed as needed. To have the responsibility for risk management and health and safety in the workplace, by being proactive in raising risks with the Hospital Leadership team and ensuring adequate controls are in place to manage these risks. Ensure staff sickness in the discharge lounge team is managed proactively within Trust policy.