Business Services Assistant
| Posting date: | 24 February 2026 |
|---|---|
| Salary: | £12.75 per hour |
| Hours: | Part time |
| Closing date: | 08 March 2026 |
| Location: | Knole House, Knole, Sevenoaks, TN15 0RP |
| Remote working: | On-site only |
| Company: | National Trust |
| Job type: | Permanent |
| Job reference: | IRC172689 |
Summary
As a Business Services Assistant you'll be involved in lots of different tasks as you support the day-to-day running of these popular properties. This is a busy and varied job – no two days will be the same and you’ll be looking at how you can offer help where needed. You’ll be supporting office-based volunteers in their roles, as well as working with wider staff and volunteer teams across both sites.
This role is part-time, 15 hours per week. Occasional weekend working (typically 1 day per month) will be required.
Pay: £12.75 per hour - we’re currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2026.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Knole sits proudly in the heart of Sevenoaks. The estate boasts historic showrooms with a world-class collection of paintings and furniture, sprawling courtyards, gatehouse tower and conservation studio set in a 1000-acre medieval deer park,.
Ightham Mote is a beautiful 700-year-old moated manor house, surrounded by stunning gardens and over 500 acres of freely accessible estate. Romantic and picturesque, it is nestled in the Kent countryside between Tonbridge and Sevenoaks.
We are passionate about caring for these wonderful properties and visitors are central to everything we do. We are a busy team, who like a challenge and deliver at pace. We work collaboratively as a team across two historic sites. We are hands on and work together to get the job done and create exceptional visitor experiences.
What you'll be doing
You’ll be helping to support the smooth running of the property group in the Business Services team. Tasks might include banking, booking groups, invoicing, handling visitor enquiries, supporting with systems and finances, creating reports and general admin duties. You’ll work efficiently, proactively and flexibly and support our admin volunteers to make the most of their time in the office.
Knole and Ightham Mote are busy places, there’s a lot going on, so you’ll always be looking at how you can offer support beyond your team, including working outside the office with visitors on busy days.
There’s a full role profile attached if you’d like to take a closer look. Don’t worry if you don’t have all the skills or experience listed—it’s just there to give a broad idea of what the role can involve.
Who we're looking for
We'd love to hear from you if you are:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills
comfortable using IT packages
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
This role is part-time, 15 hours per week. Occasional weekend working (typically 1 day per month) will be required.
Pay: £12.75 per hour - we’re currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2026.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Knole sits proudly in the heart of Sevenoaks. The estate boasts historic showrooms with a world-class collection of paintings and furniture, sprawling courtyards, gatehouse tower and conservation studio set in a 1000-acre medieval deer park,.
Ightham Mote is a beautiful 700-year-old moated manor house, surrounded by stunning gardens and over 500 acres of freely accessible estate. Romantic and picturesque, it is nestled in the Kent countryside between Tonbridge and Sevenoaks.
We are passionate about caring for these wonderful properties and visitors are central to everything we do. We are a busy team, who like a challenge and deliver at pace. We work collaboratively as a team across two historic sites. We are hands on and work together to get the job done and create exceptional visitor experiences.
What you'll be doing
You’ll be helping to support the smooth running of the property group in the Business Services team. Tasks might include banking, booking groups, invoicing, handling visitor enquiries, supporting with systems and finances, creating reports and general admin duties. You’ll work efficiently, proactively and flexibly and support our admin volunteers to make the most of their time in the office.
Knole and Ightham Mote are busy places, there’s a lot going on, so you’ll always be looking at how you can offer support beyond your team, including working outside the office with visitors on busy days.
There’s a full role profile attached if you’d like to take a closer look. Don’t worry if you don’t have all the skills or experience listed—it’s just there to give a broad idea of what the role can involve.
Who we're looking for
We'd love to hear from you if you are:
focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
willing to learn new skills
comfortable using IT packages
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places