Films Administrator
| Posting date: | 24 February 2026 |
|---|---|
| Salary: | £25,000.00 per year |
| Hours: | Full time |
| Closing date: | 26 March 2026 |
| Location: | CB7 4EX |
| Remote working: | On-site only |
| Company: | ASL (Automated Systems Group Limited) |
| Job type: | Permanent |
| Job reference: |
Summary
Location: Ely, Cambridge
Type: Permanent
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: £25,000 per year
OVERVIEW
ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT.
ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability.
We are a company that looks to build every department on the principles of customer care.
SUMMARY
Responsible for the processing and administration of rental contracts. This includes co-ordinating installation of equipment and setting up rental agreements, along with any third-party arrangements. A key element of the role is to liaise and communicate with the Sales team and the Customer Success Manager.
KEY RESPONSIBILITIES
• Process sales documentation and administer contracts relating to the rental and service of equipment.
• Support the Customer Success Manager in driving any improvements or changes.
• Co-ordinate the delivery of equipment, communicating with all parties involved.
• Assist the Billing Team with the collection and processing of meter readings to enable service invoicing.
• Raising of invoices, including rental charges, Cost Per Copy (CPC), periodic charges, minimum billing and other ad hoc charges
• Invoicing of chargeable consumable items and service requests.
• Handle contract queries through to resolution and provide information as requested, liaising with relevant departments.
• Assist with invoice query resolution, including processing of credit notes.
• Administer, set up and maintain service agreements and arrangements for third party service provision.
• Assist the Customer Success Team with handling requests for service and consumables.
• Assist the Billing Team with meter reading collection for invoicing.
• Maintain and update service records with relevant service and contact information.
• Communicate with both internal and external customers, including the Sales Team.
• Support with the provision of quotes for the supply of rental devices and consumables.
• Provide additional administrative support where required.
KEY MEASUREMENTS
• Meeting departmental KPI’s and achieving objectives
• Acknowledge requests and queries within 24 hours
• Contract and invoicing management
SPECIAL REQUIREMENTS
• Minimum of one years’ administrative experience, ideally industry related
• Strong communication skills
• Passion for providing excellent customer service
IN RETURN WE OFFER:
• Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
• Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
• Excellent training & development opportunities within a growing organisation.
• Partnership with charities that offer learning and development opportunities
• Life insurance.
• BUPA health assessment.
• Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
• Bereavement and probate service including counselling, funeral concierge support and will writing
• GP access 24/7, 365 days a year.
• Volunteering leave policy (2 days/15 hours per year).
• 10% TradePoint (B&Q) discount.
• Company social events.
• Free flu vaccines each winter.
• Free parking.
Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.
Type: Permanent
Hours: Full-time, 37.5 hours per week - Monday - Friday 08:30 am - 5:00 pm with one hour for lunch, unpaid.
Salary: £25,000 per year
OVERVIEW
ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS), Unified Communications and software/IT.
ASL offer impartial advice and consultancy, delivering a strategic focus and assisting companies to achieve improved productivity and cost savings whilst providing them with market-leading quality, service and reliability.
We are a company that looks to build every department on the principles of customer care.
SUMMARY
Responsible for the processing and administration of rental contracts. This includes co-ordinating installation of equipment and setting up rental agreements, along with any third-party arrangements. A key element of the role is to liaise and communicate with the Sales team and the Customer Success Manager.
KEY RESPONSIBILITIES
• Process sales documentation and administer contracts relating to the rental and service of equipment.
• Support the Customer Success Manager in driving any improvements or changes.
• Co-ordinate the delivery of equipment, communicating with all parties involved.
• Assist the Billing Team with the collection and processing of meter readings to enable service invoicing.
• Raising of invoices, including rental charges, Cost Per Copy (CPC), periodic charges, minimum billing and other ad hoc charges
• Invoicing of chargeable consumable items and service requests.
• Handle contract queries through to resolution and provide information as requested, liaising with relevant departments.
• Assist with invoice query resolution, including processing of credit notes.
• Administer, set up and maintain service agreements and arrangements for third party service provision.
• Assist the Customer Success Team with handling requests for service and consumables.
• Assist the Billing Team with meter reading collection for invoicing.
• Maintain and update service records with relevant service and contact information.
• Communicate with both internal and external customers, including the Sales Team.
• Support with the provision of quotes for the supply of rental devices and consumables.
• Provide additional administrative support where required.
KEY MEASUREMENTS
• Meeting departmental KPI’s and achieving objectives
• Acknowledge requests and queries within 24 hours
• Contract and invoicing management
SPECIAL REQUIREMENTS
• Minimum of one years’ administrative experience, ideally industry related
• Strong communication skills
• Passion for providing excellent customer service
IN RETURN WE OFFER:
• Working hours Monday - Friday, 8:30am - 5:00pm with one hour for lunch, unpaid.
• Initially 25 Days annual leave in addition to Bank Holidays rising to 28 after 5 years service.
• Excellent training & development opportunities within a growing organisation.
• Partnership with charities that offer learning and development opportunities
• Life insurance.
• BUPA health assessment.
• Physical, mental and emotional wellbeing support for you and your family including bereavement counselling.
• Bereavement and probate service including counselling, funeral concierge support and will writing
• GP access 24/7, 365 days a year.
• Volunteering leave policy (2 days/15 hours per year).
• 10% TradePoint (B&Q) discount.
• Company social events.
• Free flu vaccines each winter.
• Free parking.
Any offer of employment is subject to satisfactory right-to-work and reference checks. Enhanced DBS checks will be carried out for field-based roles.