Customer Support Specialist
| Posting date: | 23 February 2026 |
|---|---|
| Salary: | £12.21 to £16 per hour |
| Hours: | Part time |
| Closing date: | 25 March 2026 |
| Location: | UK |
| Remote working: | Fully remote |
| Company: | TISA HUB LTD |
| Job type: | Permanent |
| Job reference: | TISASL02 |
Summary
TISA is seeking a proactive and customer focused Remote Customer Support Specialist to join our growing support team. This flexible remote opportunity is ideal for students looking to gain professional experience while working from home.
The successful candidate will handle customer enquiries through email and live chat, provide accurate information about services, and ensure a high standard of customer satisfaction. Full guidance and basic training will be provided.
Key Responsibilities:
• Respond to customer enquiries via email and chat in a timely manner
• Resolve basic customer issues and escalate complex queries when required
• Maintain accurate records of customer interactions
• Provide clear and professional communication at all times
• Follow internal service guidelines and quality standards
Requirements:
• Strong written English communication skills
• Basic computer literacy and internet navigation skills
• Ability to work independently in a remote environment
• Good problem solving attitude
• Students currently enrolled in college or university are encouraged to apply
Working Pattern: Flexible part time hours suitable for students
The successful candidate will handle customer enquiries through email and live chat, provide accurate information about services, and ensure a high standard of customer satisfaction. Full guidance and basic training will be provided.
Key Responsibilities:
• Respond to customer enquiries via email and chat in a timely manner
• Resolve basic customer issues and escalate complex queries when required
• Maintain accurate records of customer interactions
• Provide clear and professional communication at all times
• Follow internal service guidelines and quality standards
Requirements:
• Strong written English communication skills
• Basic computer literacy and internet navigation skills
• Ability to work independently in a remote environment
• Good problem solving attitude
• Students currently enrolled in college or university are encouraged to apply
Working Pattern: Flexible part time hours suitable for students