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Customer Assistant

Job details
Posting date: 23 February 2026
Salary: £12.5 to £15 per hour
Hours: Part time
Closing date: 25 March 2026
Location: Kent, South East England
Remote working: On-site only
Company: TISA HUB LTD
Job type: Permanent
Job reference: TISAJ01

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Summary

Recruiting Part-Time Food Retail Customer Assistants to join our busy Food hall team at Bluewater Shopping Centre. This is a customer-facing, on-site retail role requiring 20 hours per week with flexible shift availability.

Role Overview
You will support daily store operations within the Foodhall, ensuring shelves are well-stocked, products are presented to high standards, and customers receive exceptional service.

Key Responsibilities
• Replenish chilled, ambient, and fresh food sections
• Maintain product rotation and date checks (FIFO standards)
• Operate tills and self-checkout systems
• Assist customers with product recommendations
• Ensure food safety and hygiene compliance
• Support promotional displays and seasonal launches
• Handle customer queries and resolve minor complaints

Eligibility
• Students are encouraged to apply
• Must be able to work 20 hours per week
• Weekend availability preferred
• Opportunity to transition from part-time to full-time based on performance

Required Skills
• Strong communication skills
• Friendly and approachable attitude
• Ability to work in a fast-paced retail environment
• Attention to detail, particularly with food safety standards

Compliance & Standards
• Adherence to UK food hygiene regulations
• Completion of internal food safety training
• Compliance with store health & safety policies

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