Sales and Customer Development Representative
| Posting date: | 23 February 2026 |
|---|---|
| Salary: | £30,000 to £35,000 per year |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | Wigan, WN3 6PH |
| Remote working: | On-site only |
| Company: | Get Staffed Online Recruitment Limited |
| Job type: | Permanent |
| Job reference: | BRA-7004 |
Summary
Sales and Customer Development Representative
Department: New Door and Part Sales
Reports To: Sales Director
Overview
As a key member of our client's internal sales team, the Sales Development Representative will play a central role in supporting their customers and strengthening long-term relationships. This position is ideal for someone who thrives on communication, enjoys problem-solving, and is committed to delivering exceptional service to both new and existing customers. A pro-active approach to generating new business, customer engagement and internal collaboration is essential.
Key Responsibilities:
- Act as a first point of contact for customer enquiries, providing accurate product information and professional guidance.
- Maintain strong, positive relationships with existing customers through proactive communication and outstanding service.
- Process quotations, sales orders, and follow-ups in a timely and efficient manner.
- Actively chase and follow up quotations to customers, ensuring responses are obtained and progressed in a timely and professional manner.
- Pro-actively engage with customers to understand their needs and recommend suitable solutions aligned with our client's product offering.
- Collaborate with production, operations, and technical teams to ensure smooth order progression and prompt delivery.
- Assist with the development and implementation of social media content and campaigns to support brand visibility and customer engagement.
- Support the Sales Director with updates, customer feedback, and administrative tasks.
- Maintain up-to-date knowledge of our client's industrial door and shutter product range.
- Contribute to continuous improvement initiatives within the sales department.
Skills and Attributes:
- Exceptional communication skills, both verbal and written, with the ability to engage confidently with customers.
- Strong customer-focused mindset and a genuine commitment to delivering a high-quality service experience.
- Highly pro-active with the ability to anticipate customer needs and act on opportunities without prompting.
- Ability to build and maintain long-term customer relationships.
- Excellent organisational skills and attention to detail.
- Ability to work in a fast-paced environment while managing multiple tasks.
- Problem-solving mindset with the ability to stay calm under pressure.
- Proficient in CRM systems and general IT software.
Experience and Qualifications:
- Previous experience in internal sales, customer service, or a similar role (ideally within manufacturing or construction industries).
- Knowledge of industrial doors, shutters, or related products is an advantage, but training will be provided.
What Our Client Offers:
- Competitive salary and performance-related incentives.
- A supportive, collaborative working environment.
- Opportunities for professional development and industry-specific training.
- The chance to be part of an established, growing manufacturer with a strong reputation in the industry.