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Senior Account Manager

Job details
Posting date: 23 February 2026
Salary: £45,000 to £60,000 per year
Additional salary information: Performance Bonus
Hours: Full time
Closing date: 02 March 2026
Location: City of London, London, EC1V 0BX
Remote working: Hybrid - work remotely up to 2 days per week
Company: Vibe Recruit
Job type: Permanent
Job reference: SAM16369_1771853845

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Summary

Senior Account Manager

A leading branded merchandise provider who creates inspirational brand experiences, through custom branded merchandise and bespoke packs, now have an opportunity for a Senior Account Manager/Client Partner.

The organisation is recognised as developers of inspirational branded merchandise, delivering creative, meaningful solutions that strengthen client brands.

The Role

This is a high-energy, client-facing role where success comes from conversations, meetings, momentum and ownership.

You will lead and develop established and developing client accounts and be responsible for growing them through proactive engagement, consultative selling, excellent service and consistent follow-up.

Using a consultative selling approach, you will take time to understand client objectives, advise on appropriate branded merchandise solutions and guide conversations toward the best outcome for their brand.

This role is fundamentally built on live engagement. You are expected to lead relationships through proactive phone calls, virtual meetings and face-to-face meetings. You should genuinely enjoy making phone calls and engaging clients in real conversations.

Key Responsibilities

  • Own and develop a portfolio of client accounts
  • Manage enquiries and advise appropriate branded merchandise solutions
  • Spec quotes and proposals aligned to client needs working closely with the Admin support team
  • Lead relationships through proactive calls, virtual and face-to-face meetings
  • Maintain consistent weekly client Progressions to keep momentum high
  • Secure orders and ensure accurate handover to internal teams
  • Actively generate new opportunities from existing clients
  • Work closely with Marketing and Business Development to grow accounts

Skills and Experience

  • A proven track record in account management and client engagement
  • Comfortable and confident making proactive phone calls
  • Energised by direct client engagement and meetings
  • Organised, proactive and commercially minded
  • Maintains high standards of detail and accuracy in quotes, proposals and handovers
  • Agile and confident using IT systems, CRM tools and Microsoft Office
  • Happy working to clear KPIs in a visible, collaborative team environment
  • Industry knowledge in branded merchandise is a definite advantage, but not essential. Attitude, drive and willingness to learn matter most.

Career Progression

A growing business with genuine career progression opportunities, for individuals who demonstrate performance, ownership and commitment.

You'll receive structured onboarding, ongoing development and clear expectations - with opportunity to grow as the business expands.

Interested, please contact Graeme at Vibe Recruit on 07971 309403 or apply immediatly

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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