Menu

Senior User Researcher

Job details
Posting date: 23 February 2026
Salary: £62,109 per year
Additional salary information: New entrants to the Civil Service will start their role on the salary band minimum £62,109 for National roles or £66,229 for London roles. You may be eligible for an additional Recruitment and Retention Allowance, pending a Capability and Skills Assessment, with a value of up to £6,000. A Civil Service Pension with an employer contribution of 28.97%
Hours: Full time
Closing date: 25 March 2026
Location: Sheffield, South Yorkshire
Remote working: On-site only
Company: Government Recruitment Service
Job type: Permanent
Job reference: 450026

Apply for this job

Summary

Your main day-to-day responsibilities will include:

Planning and leading user research activities to ethical standards to understand user needs and behaviours and align with project goals.
Sorting, categorizing, and transforming raw research data into valuable information for complex projects.
Effectively communicating user research findings to your team and the wider organisation to influence decision-making.
Effectively communicating and advocating UCD principles and ways of working with stakeholders.
Supporting the development of accessible services by ensuring that participants with access needs are included in all research.
Mentoring and coaching user researchers in method selection, research execution, ethical research, data analysis and synthesis.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Apply for this job