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Medical Secretary

Job details
Posting date: 23 February 2026
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 09 March 2026
Location: Newcastle, ST4 6QG
Company: NHS Jobs
Job type: Contract
Job reference: C9205-26-0359

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Summary

Main duties of the job will involve: Responsibility for handling telephone and other communications with sensitivity and confidentiality To ensure systems are in place to deliver a high standard of communication to build and maintain good working relationships. Effective management of waiting lists, including compliance with the Patient Access Policy to ensure that waiting time standards are achieved, taking into account clinical priority. To be the first point of contact for queries relating to the consultant(s). The post holder will prioritise to ensure the workload is dealt with in a timely manner. Liaise with medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department. The post holder may be required to take minutes at department/team meetings. Provide information, advice and guidance to patients, relatives and carers relating to appointments and/or admissions The post holder will be required to demonstrate new duties to new starters. To maintain good working relationships and work as an effective team member. The post holder will be required to process, transmit and store patient data using a computerised system, file paper data within the case record in a retrievable format.

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