Customer Service Administrator
| Posting date: | 23 February 2026 |
|---|---|
| Salary: | £25,000 to £27,000 per year |
| Additional salary information: | plus bonus and pension |
| Hours: | Full time |
| Closing date: | 23 March 2026 |
| Location: | Tamworth, Staffordshire |
| Remote working: | On-site only |
| Company: | Cathedral Hygiene |
| Job type: | Permanent |
| Job reference: | Service Admin |
Summary
This is a fantastic opportunity to join Cathedral Hygiene. We are a family run washroom services provider who has customers based across the UK and we are looking for a Customer Service Administrator to join our established team at our Head Office in Tamworth.
What the role involves:
• Handling calls from customers and colleagues.
• Liaising with and updating customers, suppliers and other departments in the company.
• Responding to enquiries from customers and colleagues.
• Progress chasing installations, deliveries and removals.
• Updating relevant systems and spreadsheets.
• Inputting contract information.
• Administration relating to the company’s vehicle fleet.
• Ensuring remote workers submit paperwork on time.
• Other general administrative duties including scanning and filing.
The skills we are looking for:
• Customer focused.
• Excellent phone manner.
• Strong microsoft office skills (including Outlook, Word and Excel).
• Excellent organisational skills.
• Thorough attention to detail.
• Able to work as part of a team.
The benefits we offer:
• Modern open plan offices with a great team atmosphere.
• Annual bonus.
• Company pension.
• Free on-site parking.
• Full training will be provided.
• The hours are Monday to Friday 9am-5pm, with 30 minutes for lunch.
What to do next:
If you like the sound of a long-term career working for a well established, family run company and think you have the qualities to succeed in this role please apply now!
No agencies please.
What the role involves:
• Handling calls from customers and colleagues.
• Liaising with and updating customers, suppliers and other departments in the company.
• Responding to enquiries from customers and colleagues.
• Progress chasing installations, deliveries and removals.
• Updating relevant systems and spreadsheets.
• Inputting contract information.
• Administration relating to the company’s vehicle fleet.
• Ensuring remote workers submit paperwork on time.
• Other general administrative duties including scanning and filing.
The skills we are looking for:
• Customer focused.
• Excellent phone manner.
• Strong microsoft office skills (including Outlook, Word and Excel).
• Excellent organisational skills.
• Thorough attention to detail.
• Able to work as part of a team.
The benefits we offer:
• Modern open plan offices with a great team atmosphere.
• Annual bonus.
• Company pension.
• Free on-site parking.
• Full training will be provided.
• The hours are Monday to Friday 9am-5pm, with 30 minutes for lunch.
What to do next:
If you like the sound of a long-term career working for a well established, family run company and think you have the qualities to succeed in this role please apply now!
No agencies please.