Cwm Taf Care & Repair - Accountancy Apprentice
| Posting date: | 23 February 2026 |
|---|---|
| Salary: | £20,000 per year |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | 38-39 Duffryn Street, Ferndale, RCT, CF43 4ER |
| Remote working: | On-site only |
| Company: | ACT Training Ltd |
| Job type: | Apprenticeship |
| Job reference: |
Summary
Care & Repair is the older persons champion in Wales and actively works to ensure that all older people have homes that are safe, secure, and appropriate to their needs. Cwm Taf Care & Repair is a not-for-profit organisation that is a wholly owned subsidiary of Cynon Taf Community Housing Group. The agency is funded by Welsh Government, Rhondda Cynon Taf County Borough Council, Merthyr Tydfil County Borough Council and Cwm Taf University Health Board. Our role is to provide a free support and advice service for older and disabled people that assists the client's choice to remain living in their home. A client led, individually tailored package of support will be identified and delivered by an experienced team of Case Officers, Technical Officers & Handypersons with the aim of ensuring clients remain in their own homes with greater independence, warmth, security and safety
Mission
• Support Independence: Provide leadership, expertise, and resources to ensure older people can live in safe, warm, and accessible homes.
• Targeted Assistance: Work face-to-face with people over 60 (including private renters) to provide necessary home adaptations and repairs.
• Advocacy: Act as a voice for older people to improve their living conditions and reduce health inequalities.
Vision
• A Wales where all older people can live independently in warm, safe, and accessible homes
Values
• Person-Centred: Empathy and understanding of each individual’s unique circumstances.
• Empowerment: Giving clients voice, choice, and control to achieve their goals.
• Equity: Ensuring equal access to services, with a commitment to being a bilingual organisation.
• Integrity: Delivering on promises, being accountable, and respecting all cultures.
Under supervision and with training, the apprentice will:
• Provide general financial support to the agency, including responding to enquiries.
• Assist with maintaining accurate financial records in line with GDPR and data retention policies.
• Support the processing of purchase invoices including input of invoices to the finance system, checking that payments have been approved correctly and answering supplier queries where necessary
• Assist with raising sales invoices for suppliers, recording of payments received and monitoring outstanding debts
• Assist with the reconciliation of bank accounts and grant funded schemes
• Assist with the reconciliation of credit card payments received
• Assist with the receipt of cash payments
• Communicate professionally with clients, contractors and partner organisations by phone, email and in person.
• Support one off projects such as the provision of information for other departments within the organisation
• Learn and use Microsoft Office systems (SharePoint, Word, Excel, Outlook, Teams).
• Attend all apprenticeship training sessions, reviews and assessments as required.
• Take responsibility for own learning and development, seeking feedback and support when needed.
• Comply with organisational policies including health & safety, equality and confidentiality.
Key Measures of Performance:
• To ensure the invoices inbox is checked daily
• To ensure purchase invoices are posted to Xero within 1 working day of receipt
• To ensure supplier statements are reconciled promptly and any outstanding items are discussed with the supplier.
• To ensure sales invoices are raised at the correct time
• To ensure payments of sales invoices are allocated against the relevant invoice within one working day of receipt
• To ensure credit card receipts are coded correctly
• Ensuring all information is recorded timely and accurately on CRG/Xero and spreadsheets to allow Senior Officers to report.
• To attend bimonthly / quarterly team meetings
• To attend 4 support meetings per year
• To attend local and national meetings, where requested
• To attend national & local training as requested
• To remove computerised and paper files on a yearly basis in line with the agency Data Retention policy.
• To ensure the financial regulations and schedule of delegated authority are adhered to
• To endeavour to resolve suppliers concerns informally and swiftly in line with the agency complaints policy.
• To ensure any delays relating to supplier invoices that will impact on client services is fed back to Management
• To attend events and networking at the request of Management or partners (these will be allocated based on workload activity)
Desirable
It would also be beneficial for the post holder to;
• Have an understanding and practical experience of Equality and Diversity, Agile Working, Culture Change, Change Management and Modern Working practices.
• Ability to speak and write Welsh
• GCSEs (or equivalent) in English and Maths
• An interest in a career in finance or office work
Key Capabilities
• A willingness to learn and develop new skills
• Good communication skills
• Ability to work as part of a team
• Reliable, organised and punctual
• Commitment to equality, diversity and customer care
Person Specification
All our staff are expected to commit to and exhibit values, attitudes and behaviours that contribute positively to our vision and mission and the values set out in our Organisational Values (see Annex 1).
Apprenticeship Training
The post holder will work towards a Level 2 Accountancy Apprenticeship, including:
• Off-the-job training, including working towards the Association of Accounting Technicians (AAT) Certificate in Accounting
• On the-job training
• Portfolio building
• Essential Skills (if required)
Technical Abilities
• Basic literacy and numeracy skills
• Basic IT skills or willingness to learn
Mission
• Support Independence: Provide leadership, expertise, and resources to ensure older people can live in safe, warm, and accessible homes.
• Targeted Assistance: Work face-to-face with people over 60 (including private renters) to provide necessary home adaptations and repairs.
• Advocacy: Act as a voice for older people to improve their living conditions and reduce health inequalities.
Vision
• A Wales where all older people can live independently in warm, safe, and accessible homes
Values
• Person-Centred: Empathy and understanding of each individual’s unique circumstances.
• Empowerment: Giving clients voice, choice, and control to achieve their goals.
• Equity: Ensuring equal access to services, with a commitment to being a bilingual organisation.
• Integrity: Delivering on promises, being accountable, and respecting all cultures.
Under supervision and with training, the apprentice will:
• Provide general financial support to the agency, including responding to enquiries.
• Assist with maintaining accurate financial records in line with GDPR and data retention policies.
• Support the processing of purchase invoices including input of invoices to the finance system, checking that payments have been approved correctly and answering supplier queries where necessary
• Assist with raising sales invoices for suppliers, recording of payments received and monitoring outstanding debts
• Assist with the reconciliation of bank accounts and grant funded schemes
• Assist with the reconciliation of credit card payments received
• Assist with the receipt of cash payments
• Communicate professionally with clients, contractors and partner organisations by phone, email and in person.
• Support one off projects such as the provision of information for other departments within the organisation
• Learn and use Microsoft Office systems (SharePoint, Word, Excel, Outlook, Teams).
• Attend all apprenticeship training sessions, reviews and assessments as required.
• Take responsibility for own learning and development, seeking feedback and support when needed.
• Comply with organisational policies including health & safety, equality and confidentiality.
Key Measures of Performance:
• To ensure the invoices inbox is checked daily
• To ensure purchase invoices are posted to Xero within 1 working day of receipt
• To ensure supplier statements are reconciled promptly and any outstanding items are discussed with the supplier.
• To ensure sales invoices are raised at the correct time
• To ensure payments of sales invoices are allocated against the relevant invoice within one working day of receipt
• To ensure credit card receipts are coded correctly
• Ensuring all information is recorded timely and accurately on CRG/Xero and spreadsheets to allow Senior Officers to report.
• To attend bimonthly / quarterly team meetings
• To attend 4 support meetings per year
• To attend local and national meetings, where requested
• To attend national & local training as requested
• To remove computerised and paper files on a yearly basis in line with the agency Data Retention policy.
• To ensure the financial regulations and schedule of delegated authority are adhered to
• To endeavour to resolve suppliers concerns informally and swiftly in line with the agency complaints policy.
• To ensure any delays relating to supplier invoices that will impact on client services is fed back to Management
• To attend events and networking at the request of Management or partners (these will be allocated based on workload activity)
Desirable
It would also be beneficial for the post holder to;
• Have an understanding and practical experience of Equality and Diversity, Agile Working, Culture Change, Change Management and Modern Working practices.
• Ability to speak and write Welsh
• GCSEs (or equivalent) in English and Maths
• An interest in a career in finance or office work
Key Capabilities
• A willingness to learn and develop new skills
• Good communication skills
• Ability to work as part of a team
• Reliable, organised and punctual
• Commitment to equality, diversity and customer care
Person Specification
All our staff are expected to commit to and exhibit values, attitudes and behaviours that contribute positively to our vision and mission and the values set out in our Organisational Values (see Annex 1).
Apprenticeship Training
The post holder will work towards a Level 2 Accountancy Apprenticeship, including:
• Off-the-job training, including working towards the Association of Accounting Technicians (AAT) Certificate in Accounting
• On the-job training
• Portfolio building
• Essential Skills (if required)
Technical Abilities
• Basic literacy and numeracy skills
• Basic IT skills or willingness to learn