CAMHS Business Manager (N&S OPD) | South London and Maudsley NHS Foundation Trust
| Posting date: | 23 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £46,419 - £55,046 Per Annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 25 March 2026 |
| Location: | London, SE5 8AZ |
| Company: | South London and Maudsley NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7785699/334-NCL-7785699-MU |
Summary
At South London and Maudsley NHS Foundation Trust, we believe in providing excellent care which is delivered with pride and compassion. Everything we do is to improve the lives of the people and communities we serve and to promote mental health and wellbeing for all.
This is an exciting opportunity for a motivated leader with strong operational experience who thrives in a dynamic clinical setting and is passionate about improving outcomes for children, young people and families.
The successful candidate must be a proactive and highly organised Business Manager to support the operational and strategic delivery of our National & Specialist CAMHS Outpatient Services. This requires strong problem-solving, planning, and influencing skills within a complex, specialist outpatient department
• Ensure effective operational systems are in place to meet Care Quality Commission (CQC) standards and deliver high-quality services.
• Oversee performance reporting, manage waiting times, monitor data quality, and support clinical activity reporting.
• Lead on risk management, health and safety compliance, incident reporting, and business continuity planning.
• Support clinical teams with performance insights and data analysis.
• Contribute to business planning, strategic proposals, and service improvement initiatives, including marketing and communication.
• Manage staffing processes, oversee expenses and invoicing, and ensure accurate financial and activity reporting.
• Line-manage administrative and clerical teams, including recruitment, supervision, appraisals, and training compliance.
• Address performance issues within the team in accordance with Trust policies.
• Lead on service-wide projects, support ICT implementations, and resolve estates issues promptly.
Flexible working:
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm giving you the very best of good work life balance. On some occasions work may also be required outside of these core hours, for example at weekends and evenings. (This may include working early mornings, later evenings or Saturdays as part of the core working hours/working pattern for this post)
About our locations:
Maudsley Hospital (headquarters)
This full-time post is currently based at the Michael Rutter Centre, Maudsley Hospital, Denmark Hill, London. SE5 8AZ., but travel between the Out-Patient sites may be required. Please note the planned move to the Pears Maudsley Children and Young People (PMCYP) at the same site in May 2026)
Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2) and is within walking distance from the beautiful green spaces of Ruskin Park and the vibrant high-street that offers great shopping opportunities and with a wide range of restaurants.
Operational & Performance Management
• Ensure operational systems meet CQC standards and support high quality service delivery.
• Oversee performance reporting, waiting times, data quality (ePJS), and clinical activity monitoring.
• Lead on risk management, health and safety compliance, Datix reporting, and business continuity planning.
• Support clinical colleagues with performance data, insights and reporting.
Business & Service Development
• Contribute to service business planning, strategic proposals, and service improvement initiatives.
• Support marketing and communication activities for the service.
Finance & Information Management
• Manage staffing establishment processes (ECFs), expenses, invoicing and income monitoring.
• Coordinate monthly performance reports and contribute to commissioning returns.
• Work with teams to ensure accurate recording of clinical activity and achievement of waiting time targets.
People Leadership
• Line manage administrative and clerical teams across CAMHS Outpatients.
• Oversee recruitment, supervision, appraisals, PDPs, and training compliance.
• Manage performance issues (sickness, conduct, capability, time keeping) in line with Trust policies.
Project & Operational Support
• Lead service wide projects as delegated by the Service Manager.
• Act as E Rostering super user and support ICT implementation projects.
• Ensure estates issues are escalated and resolved promptly.
This advert closes on Monday 9 Mar 2026