Risk and Resilience Manager
| Posting date: | 23 February 2026 |
|---|---|
| Salary: | £58,901 per year |
| Hours: | Full time |
| Closing date: | 15 March 2026 |
| Location: | Sunderland, Tyne & Wear |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Gentoo Group Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Join us in a key role where you’ll support the Director of Safety, Risk and Assurance to make sure the Group has strong, effective arrangements for risk management, assurance, business continuity and incident response. You’ll work collaboratively with colleagues across Gentoo, offering clear guidance and trusted expertise as we develop and embed our frameworks and processes.
You’ll also lead, support and develop our Risk and Assurance Advisor, and our Assurance Lead, who oversees our technical assurance team of gas and electrical auditors, helping them thrive and ensuring our work has a real impact for our customers, colleagues and communities.
Over recent years, we’ve made significant progress in strengthening how Gentoo identifies, understands and manages risk, resilience and assurance. We’ve laid strong foundations for a more joined‑up, intelligence‑led approach, improving oversight, clarifying accountabilities and embedding a culture where risk management and assurance actively support better decision‑making.
Alongside this, we’ve continued to enhance our business continuity and incident response arrangements, ensuring we are well prepared to protect our customers, colleagues and communities when it matters most.
This role offers the opportunity to build on that momentum, shaping the next phase of our journey, maturing our frameworks, and making a visible, positive difference across the Group.
We recognise the importance of a positive work-life balance—our hybrid working model offers the flexibility of both working from our Doxford Park, Sunderland head office and home-based work. To support collaboration and innovation, you’ll be required to work from the office for part of the working week and be flexible to attend on-site meetings as needed.
We support a great work-life balance with our standard 36-hour working week, Monday to Friday. Plus, enjoy an early finish at 12:30 pm every Friday—giving you more time for the things that matter to you. We are also proud to be certified as a “Great Place To Work”.
What you will be doing:
Support the development and implementation of the Group’s Risk and Assurance, Business Continuity and Major Incident Management Frameworks.
Provide expert advice on risk, assurance, business continuity and incident management.
Lead and develop the Risk and Assurance Advisor and Assurance Lead.
Maintain and oversee strategic and operational risk registers.
Embed risk, assurance and business continuity arrangements across the Group.
Acting as the point of contact for internal audit, contributing to the annual plan, and overseeing audit actions.
Oversee technical assurance activity and deliver assurance tasks as required.
Prepare and present reports to Boards and Committees.
Deliver training and exercises and ensure effective communication on risk and business continuity.
Conduct horizon scanning to identify emerging risks and opportunities for improvement.
What you will bring:
Essential:
Chartered Business Continuity Institute (CBCI) certification or Institute of Risk Management (IRM) Certificate in Risk Management.
IRM Diploma in Risk Management (or willing to work towards).
Experience working in a business risk management environment.
Strong analytical skills with the ability to interpret and present risk data clearly.
Confident communicator, able to engage effectively at all levels.
Highly developed understanding of risk management, assurance and business continuity methodologies and standards.
Excellent written communication and report‑writing skills.
Strong IT skills, including experience with risk management systems.
Desirable:
Degree or equivalent qualification.
Experience in leading resilience exercises, such as major incidents or business continuity.
You’ll also lead, support and develop our Risk and Assurance Advisor, and our Assurance Lead, who oversees our technical assurance team of gas and electrical auditors, helping them thrive and ensuring our work has a real impact for our customers, colleagues and communities.
Over recent years, we’ve made significant progress in strengthening how Gentoo identifies, understands and manages risk, resilience and assurance. We’ve laid strong foundations for a more joined‑up, intelligence‑led approach, improving oversight, clarifying accountabilities and embedding a culture where risk management and assurance actively support better decision‑making.
Alongside this, we’ve continued to enhance our business continuity and incident response arrangements, ensuring we are well prepared to protect our customers, colleagues and communities when it matters most.
This role offers the opportunity to build on that momentum, shaping the next phase of our journey, maturing our frameworks, and making a visible, positive difference across the Group.
We recognise the importance of a positive work-life balance—our hybrid working model offers the flexibility of both working from our Doxford Park, Sunderland head office and home-based work. To support collaboration and innovation, you’ll be required to work from the office for part of the working week and be flexible to attend on-site meetings as needed.
We support a great work-life balance with our standard 36-hour working week, Monday to Friday. Plus, enjoy an early finish at 12:30 pm every Friday—giving you more time for the things that matter to you. We are also proud to be certified as a “Great Place To Work”.
What you will be doing:
Support the development and implementation of the Group’s Risk and Assurance, Business Continuity and Major Incident Management Frameworks.
Provide expert advice on risk, assurance, business continuity and incident management.
Lead and develop the Risk and Assurance Advisor and Assurance Lead.
Maintain and oversee strategic and operational risk registers.
Embed risk, assurance and business continuity arrangements across the Group.
Acting as the point of contact for internal audit, contributing to the annual plan, and overseeing audit actions.
Oversee technical assurance activity and deliver assurance tasks as required.
Prepare and present reports to Boards and Committees.
Deliver training and exercises and ensure effective communication on risk and business continuity.
Conduct horizon scanning to identify emerging risks and opportunities for improvement.
What you will bring:
Essential:
Chartered Business Continuity Institute (CBCI) certification or Institute of Risk Management (IRM) Certificate in Risk Management.
IRM Diploma in Risk Management (or willing to work towards).
Experience working in a business risk management environment.
Strong analytical skills with the ability to interpret and present risk data clearly.
Confident communicator, able to engage effectively at all levels.
Highly developed understanding of risk management, assurance and business continuity methodologies and standards.
Excellent written communication and report‑writing skills.
Strong IT skills, including experience with risk management systems.
Desirable:
Degree or equivalent qualification.
Experience in leading resilience exercises, such as major incidents or business continuity.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.