Head of People
| Posting date: | 20 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 22 March 2026 |
| Location: | Luton, Bedfordshire, LU1 3LU |
| Company: | The Housing Network |
| Job type: | Permanent |
| Job reference: | ATR0279_1771605851 |
Summary
Role Overview - What is it?
The Head of HR is responsible for driving company culture and company effectiveness by ensuring a seamless employee experience through the development and operationalisation of effective and aligned end to end services across reward, payroll, operational training, field coaching and employee lice cycle administration.
Main Duties - What needs to be done?
Employee Relations:
- Ensure workplace policies are fit for purpose, aligned to company values, fair, applied consistently and well embedded.
- Drive a proactive approach to employee relations through effective root cause analysis, communication and manager training.
- Drive a Fast Firm Fair approach to employee relations across the company prioritising service continuity and optimisation whilst ensuring full adherence with UK labour laws.
Performance Management:
- Support the CPO in the development and implementation of fit for purpose performance appraisal systems to assess and enhance employee performance.
Training and Development:
- Oversee the design and delivery of engaging training packages to drive service excellence and ensure full compliance with service requirements.
- Ensure the provision of field coaching and support to drive management confidence and effectiveness.
Compensation & Benefits Management:
- Support the CPO in the design and implementation of an internal job grading system to facilitate effective reward bench marking and career progression.
- Lead the annual salary review process.
HRIS & Data Reporting
- Optimise utilisation of company HRIS maximising manager and employee self-serve facilities.
- Oversee the maintenance of accurate and up-to-date employee records, contracts and HR documentation. Ensure the production of timely and accurate reporting metrics.
Payroll
- Ensure timely and accurate provision of company payroll activity.
- Manage the relationship with company outsourced payroll provider.
Key skills and experience:
- Team management
- Payroll oversight
- HRIS optimisation
- HR process mapping and optimisation
- Experience working with blue- and white-collar employees
Personal Characteristics
- Ability to thrive in a fast-paced environment
- Resilience
- Commitment to purpose
- Ability to manage multiple priorities
- Stakeholder management
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.