Income Officer

Summary

Income Officer needed in Liverpool Paying £14.93 per hr ref OR23141

Full time hours on a temporary basis

Accurately allocate payments received through BACS, CHAPS, card, cheque, online, phone and bank deposits
Manage all administrative tasks related to income processing
Handle income reversals, including chargebacks, refunds, Direct Debit rejections and unpaid cheques
Investigate and resolve payment and account queries via phone, email and other communication channels
Monitor suspense accounts and ensure unidentified payments are coded correctly
Maintain accurate financial records and support audits, reporting and compliance activities
Work collaboratively with internal teams, banks and external partners to resolve discrepancies
Contribute to digital improvements, automation projects and service efficiency initiatives
Identify trends, anomalies and potential improvements within income processes

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared