Customer Service Representative
| Posting date: | 20 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 22 March 2026 |
| Location: | Peterlee, SR8 2JQ |
| Remote working: | On-site only |
| Company: | Copart UK Ltd |
| Job type: | Permanent |
| Job reference: | JR107204 |
Summary
We’re looking for Customer Service Advisors to join our team in Peterlee, SR8 2JQ.
This position has a starting salary of £26,208 and based on performance, this can increase to £28,208.
We see Copart as a family and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey.
As a Customer Service Advisor will be first point of contact to our customers in a busy, high volume and performance driven contact centre environment. You will play a key role in delivering exceptional service to all our customers first time, every time!
What do we need from you:
Excellent customer service skills
Excellent communication skills both written and verbal
A clear and professional phone manner
Strong attention to detail
Proficient in Microsoft Office and IT in general
Be able to multi-task in a fast-paced environment
What we offer you in return:
Monday to Friday 8am-5pm
Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
Give Back: Receive a paid day to volunteer for a charity of your choice.
Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
Your Future: Join our contributory workplace pension scheme for financial security.
Investment: Purchase shares in our global company at a discounted rate.
Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
Life Assurance: Enjoy peace of mind with our life insurance coverage.
Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
This position has a starting salary of £26,208 and based on performance, this can increase to £28,208.
We see Copart as a family and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey.
As a Customer Service Advisor will be first point of contact to our customers in a busy, high volume and performance driven contact centre environment. You will play a key role in delivering exceptional service to all our customers first time, every time!
What do we need from you:
Excellent customer service skills
Excellent communication skills both written and verbal
A clear and professional phone manner
Strong attention to detail
Proficient in Microsoft Office and IT in general
Be able to multi-task in a fast-paced environment
What we offer you in return:
Monday to Friday 8am-5pm
Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
Give Back: Receive a paid day to volunteer for a charity of your choice.
Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
Your Future: Join our contributory workplace pension scheme for financial security.
Investment: Purchase shares in our global company at a discounted rate.
Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
Life Assurance: Enjoy peace of mind with our life insurance coverage.
Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.