Receptionist/admin
| Posting date: | 20 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 06 March 2026 |
| Location: | Hartlepool, TS24 7PW |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A1549-26-0001 |
Summary
Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service via the practice triage system Initiating contact with and responding to, requests from patients, team members and external agencies Data entry of new and temporary registrations and relevant patient information as required. Processing GP2GP actions as required along with the process of patient deductions. Input data into patients healthcare records as necessary 7.Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team as required 8.Action incoming emails and correspondence as necessary 9.Scan patient related documentation and attach scanned documents to patients healthcare records 10.Input data into the patients healthcare records as necessary through summarising/coding 11.Manage all queries as necessary in an efficient manner 12.Carry out system searches as requested 13.Maintain a clean, tidy, effective working area at all time 14. As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently 15. Complete opening and closing procedures in accordance with the duty rota 16.Support all clinical staff with general administrative tasks as requested