Administrator - General Practice
| Posting date: | 20 February 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 30 April 2026 |
| Location: | Beckenham, BR3 3FD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2220-20-02-2026 |
Summary
Sorting, scanning, distribution and processing of incoming post according to agreed protocols. Ensuring that all reports, correspondence and results are filed promptly and accurately. Ensuring that Docman EDTs are filed and if necessary redistributed to ensure timely action. Processing incoming electronic test results via the pathology links and ensuring the correct allocation of results to clinicians according to agreed protocols. Processing of Anima requests received from patients and reallocating correctly to clinicians if necessary. Dealing with all telephone enquiries into the Admin Department. Checking and processing administrative tasks (PNs) in a timely manner. Checking and processing all emails accurately according to agreed protocols. Processing repeat prescriptions (including manual and EPS scripts) daily in order to meet the 48 hour turnaround for patients. Processing online patient access requests and responding to patient enquiries in relation to online access. Daily administration and coding of incoming OOH / UCC and NHS 111 reports in Document Management in EMIS web and reallocating as appropriate. Daily administration of GP2GP, dealing with Allergy degrades. Medicines / Event degrades are currently automated. Snomed coding of medical information / data into the practice clinical system accurately. Management of Registration Workflow including administration of patient amendments / deductions via the GP Links, return of medical records to the PCSE and resolving duplicates. Processing new patient registrations when necessary. Accurate receipt and processing of incoming paper records. Liaising with PCSE as required. Liaising with Notespace / Oasis to ensure the accurate transfer of medical records to and from offsite storage. Dealing with all requests for medical records from patients, solicitors, third parties and subject access requests as per practice protocol. EMIS Appointment book daily back-up duties for Business Continuity. Managing the DNA procedure and sending patient warning letters as appropriate. All employees are expected to uphold the Practices commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults, and to adhere to all relevant safeguarding policies and procedures. You will be required to undertake all other duties that may be reasonably asked of you.