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Cafe Manager

Job details
Posting date: 20 February 2026
Salary: £28,000 per year
Hours: Full time
Closing date: 22 March 2026
Location: CB7 5XL
Remote working: On-site only
Company: Kingfishers Bridge Nature Reserve
Job type: Permanent
Job reference:

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Summary

The Kingfisher Café serves the independently owned Kingfishers Bridge Nature Reserve in the east Cambridgeshire Fens. We currently offer homemade cakes and professional coffee, as well as a variety of light bites. We seek an experienced and ambitious Cafe Manager to help us fully realise the café’s potential as a desirable destination for visitors and a reliable income stream for the Reserve. The Cafe Manager reports to the Reserve Manager, as part of a small, supportive team of staff and volunteers.

This full-time position is fully hands-on role, which requires practical catering experience and confidence in a live café environment. As well as day-to-day planning and strategic development, duties include working front and back of house, taking an active role in food preparation, service, cleaning, and day-to-day café operations. You will be working on the shop floor alongside the team, leading by example during busy periods, supporting service, and ensuring consistent standards. Equally, this is a wonderful opportunity to create a unique café experience for nature lovers and food lovers alike.

Your day-to-day responsibilities:
Running the cafe
• Manage all aspects of the daily running of the café, ensuring high standards of catering and smooth, efficient service
• Serve customers and ensure they are satisfied with their food or drink and with the service
• Cater and manage public and private events for the Reserve
• Adhere to existing working practices, methods, procedures and undertake any relevant training

Managing the café team
• Recruit and select employees to the agreed staffing levels and provide induction training and probationary support to new members of staff
• Complete a weekly staff rota
• Manage, support and motivate staff and volunteers
• Ensure food safety, hygiene and compliance with all EHO and health and safety regulations


Managing finances

• Operate the till and be responsible for cashing up and banking
• Maintain accurate financial records, cash handling, and reporting
• Manage stock ordering, rotation and supplier relationships
• Attend and provide input to meetings

Planning and strategy
• Attend and give input to regular meetings with the Reserve Manager and Management Committee
• Develop menus, pricing, and promotions in line with visitor demand and seasonality
• Agree and work to budgets, monitor sales, control costs and wastage
• Develop a marketing strategy and social media presence for the cafe
• Work with the cafe team and Reserve Manager to grow the business


Essential skills and experience:
• Experience in a leadership role within a hospitality setting
• Confident and outgoing, excellent inter-personal skills, a team player and a role model
• Passionate and creative about great food and coffee
• Highly organised, calm under pressure and with attention to detail and a can-do attitude
• Willing and available to work at weekends, and occasional early mornings and evenings , especially in the spring and summer
• Good English communication skills, both spoken and written
• Confident and accurate numeracy skills
• Good IT skills: email and MS Office (Word and Excel)
• Holds a valid UK drivers license

Desirable skills and experience
• Experience using SumUp software
• Knowledge and experience of marketing or advertising via social media
• Likes dogs: a lot of visitors bring their dogs and there are several on site

Benefits
• Competitive salary, annual leave entitlement, full training
• 20% discount on food and drink and free non-alcoholic drinks whilst on shift
• Free on-site parking
• Stunning location to work
• Opportunity to develop your strategic and creative talents

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