Sales & Service Administrator (5960)
| Posting date: | 20 February 2026 |
|---|---|
| Salary: | £26,500.00 to £28,000.00 per year |
| Hours: | Full time |
| Closing date: | 22 March 2026 |
| Location: | East Kilbride, South Lanarkshire |
| Remote working: | On-site only |
| Company: | Murray Recruitment |
| Job type: | Permanent |
| Job reference: | 5960 |
Summary
This is an excellent opportunity for an organised and proactive individual to join a well-established and supportive team in a varied and integral administrative role.
The Sales & Service Administrator will play a key role in coordinating customer orders from initial enquiry and sale through to installation and ongoing service support. Working closely with the Sales, Installation and Service teams, the successful candidate will ensure accurate documentation, effective scheduling, and high-quality customer communication to support overall operational efficiency.
Key Responsibilities
Provide comprehensive administrative support to the Director and wider Sales team.
Prepare, process and manage customer documentation, including contracts and finance agreements.
Ensure all required paperwork is completed accurately and returned prior to progressing orders.
Process customer orders, raise invoices, and maintain accurate records on internal systems.
Maintain effective document control procedures to ensure compliance and accessibility.
Coordinate and schedule equipment installations in collaboration with engineers and service teams.
Prepare and issue RAMS (Risk Assessments and Method Statements) for installations and site works.
Arrange stock and materials to ensure timely delivery to site.
Support the Service Department with scheduling of maintenance visits and repairs.
Liaise with customers to confirm booking dates, access requirements, and necessary documentation.
Skills & Experience
Previous experience within a service, helpdesk, or coordination-based administrative role.
Strong organisational skills with excellent attention to detail and document control capability.
Confident communicator, able to liaise effectively with customers, engineers, and suppliers.
Team-oriented with the ability to manage multiple priorities in a fast-paced environment.
Competent IT skills, including experience using Microsoft Word, Excel, and Outlook.
Offering
Permanent, full-time position based in South Lanarkshire.
Working hours: Monday to Friday, 08:30 – 17:00 (30-minute lunch).
Salary dependent on experience.
28 days holiday (including two fixed days: Christmas Day and 1st January, with remaining days flexible).
Office-based role within a friendly and supportive working environment.
Opportunity to join a long-standing and stable team with no weekend or shift work.
The Sales & Service Administrator will play a key role in coordinating customer orders from initial enquiry and sale through to installation and ongoing service support. Working closely with the Sales, Installation and Service teams, the successful candidate will ensure accurate documentation, effective scheduling, and high-quality customer communication to support overall operational efficiency.
Key Responsibilities
Provide comprehensive administrative support to the Director and wider Sales team.
Prepare, process and manage customer documentation, including contracts and finance agreements.
Ensure all required paperwork is completed accurately and returned prior to progressing orders.
Process customer orders, raise invoices, and maintain accurate records on internal systems.
Maintain effective document control procedures to ensure compliance and accessibility.
Coordinate and schedule equipment installations in collaboration with engineers and service teams.
Prepare and issue RAMS (Risk Assessments and Method Statements) for installations and site works.
Arrange stock and materials to ensure timely delivery to site.
Support the Service Department with scheduling of maintenance visits and repairs.
Liaise with customers to confirm booking dates, access requirements, and necessary documentation.
Skills & Experience
Previous experience within a service, helpdesk, or coordination-based administrative role.
Strong organisational skills with excellent attention to detail and document control capability.
Confident communicator, able to liaise effectively with customers, engineers, and suppliers.
Team-oriented with the ability to manage multiple priorities in a fast-paced environment.
Competent IT skills, including experience using Microsoft Word, Excel, and Outlook.
Offering
Permanent, full-time position based in South Lanarkshire.
Working hours: Monday to Friday, 08:30 – 17:00 (30-minute lunch).
Salary dependent on experience.
28 days holiday (including two fixed days: Christmas Day and 1st January, with remaining days flexible).
Office-based role within a friendly and supportive working environment.
Opportunity to join a long-standing and stable team with no weekend or shift work.