Resource Planning Assistant - Disrepair
| Posting date: | 20 February 2026 |
|---|---|
| Salary: | £32,597 to £34,343 per year |
| Hours: | Full time |
| Closing date: | 02 March 2026 |
| Location: | Cheltenham, Gloucestershire |
| Remote working: | On-site only |
| Company: | Cheltenham Borough Council |
| Job type: | Permanent |
| Job reference: |
Summary
Resource Planning Assistant - Disrepair
Permanent
Full-Time
£32,597 to £34,434
Come and work for an award-winning organisation!
About the role
Resource Planning Assistant – Disrepair
Location: Central Depot
Hours: 37 per week
Salay: Grade F (£32,597-£34,434)
Join our Housing Services team and help keep our repairs and disrepair processes running smoothly. You’ll be the go to person for coordinating disrepair cases, supporting scheduling, managing diaries and documents, and keeping our service organised and customer focused.
What you’ll do
• Manage disrepair cases from start to finish
• Gather evidence and liaise with insurers, legal teams and internal colleagues
• Support appointment scheduling and deputise for the Logistics Coordinator
• Process operatives’ daily records and assist with PDA support
• Coordinate post inspections and track customer satisfaction
• Handle calls, visitors, meetings and general admin
• Produce reports, raise orders and support year end tasks
What you’ll bring
• Strong admin/office experience
• Great communication and IT skills
• Ability to juggle diaries, deadlines and busy workloads
• A proactive, customer focused and organised approach
You’ll be part of a friendly team dedicated to delivering excellent repairs services for our residents.
If you're highly organised, confident working with systems and enjoy a varied workload, we’d love to hear from you!
What can we do for you...
An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays).
A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
A comprehensive programme of learning and development.
Two days (pro rata) paid time off for volunteering.
Enhanced maternity and paternity schemes.
Access to free counselling services.
Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan.
A cycle to work scheme.
Low-cost town centre parking.
A commitment to employee wellbeing
Permanent
Full-Time
£32,597 to £34,434
Come and work for an award-winning organisation!
About the role
Resource Planning Assistant – Disrepair
Location: Central Depot
Hours: 37 per week
Salay: Grade F (£32,597-£34,434)
Join our Housing Services team and help keep our repairs and disrepair processes running smoothly. You’ll be the go to person for coordinating disrepair cases, supporting scheduling, managing diaries and documents, and keeping our service organised and customer focused.
What you’ll do
• Manage disrepair cases from start to finish
• Gather evidence and liaise with insurers, legal teams and internal colleagues
• Support appointment scheduling and deputise for the Logistics Coordinator
• Process operatives’ daily records and assist with PDA support
• Coordinate post inspections and track customer satisfaction
• Handle calls, visitors, meetings and general admin
• Produce reports, raise orders and support year end tasks
What you’ll bring
• Strong admin/office experience
• Great communication and IT skills
• Ability to juggle diaries, deadlines and busy workloads
• A proactive, customer focused and organised approach
You’ll be part of a friendly team dedicated to delivering excellent repairs services for our residents.
If you're highly organised, confident working with systems and enjoy a varied workload, we’d love to hear from you!
What can we do for you...
An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays).
A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
A comprehensive programme of learning and development.
Two days (pro rata) paid time off for volunteering.
Enhanced maternity and paternity schemes.
Access to free counselling services.
Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan.
A cycle to work scheme.
Low-cost town centre parking.
A commitment to employee wellbeing
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.