Patient Booking Team Leader
| Posting date: | 20 February 2026 |
|---|---|
| Salary: | £27,485.00 to £30,162.00 per year |
| Additional salary information: | £27485.00 - £30162.00 a year |
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | Gobowen, SY10 7AG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9224-26-0076 |
Summary
The post holder will provide robust and successful leadership to guide and steer the team to achieve agreed targets and objectives, whilst ensuring all Trust policies and procedures are adhered to. The post holder will uphold current high levels of Customer Service in all areas, ensuring the Trust values and behaviours are upheld. The post holder will monitor all KPIs and targets relating to performance within the Rheumatology / Metaboloic & DEXA Team. These KPIs, which sets out the operational standards all staff can expect and prepare regular monitoring against the agreed indicators, underpinned by a thorough understanding of the Access policies and expectations. The post holder will develop and implement new projects and processes as and when required into the team. The post holder will manage the capacity and demand of the workload to ensure correct staffing levels and skill mix at all times The post holder will understand all the functions of the Inpatient booking team and flex all services to deliver operational KPIs Conduct regular call quality checks with all staff and feedback and document within personal development plan Please see the job description for full details.