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Experienced Dental Receptionist (Private Clinic)

Job details
Posting date: 20 February 2026
Salary: £13.50 to £15.50 per hour
Hours: Full time
Closing date: 28 February 2026
Location: Birmingham, West Midlands
Remote working: On-site only
Company: Juniper Horizons Ltd
Job type: Permanent
Job reference:

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Summary

Juniper Horizons Ltd is seeking an Experienced Dental Receptionist for a private clinic. This is a fantastic opportunity for an organised and friendly professional to join our dedicated team and provide exceptional service to our patients.

Key Responsibilities:

Manage the front desk operations, including greeting patients and answering phone calls.
Schedule appointments and confirm patient bookings.
Maintain accurate patient records and update information as needed.
Handle billing, payments, and insurance claims efficiently.
Provide information to patients regarding treatments and fees.
Coordinate communications between the clinical team and patients.
Ensure the reception area is welcoming and organised.
Work Environment:

Fast-paced and friendly clinic environment.
Team-oriented approach with a focus on providing the best patient care.
Requirements
The ideal candidate will meet the following requirements:

Proven experience as a dental receptionist or similar role.
Knowledge of dental terminology and procedures.
Excellent communication and customer service skills.
Ability to manage multiple tasks and prioritise effectively.
Proficient in using dental practice management software and Microsoft Office.
Strong attention to detail and organisational skills.
Ability to work independently as well as part of a team.
Positive attitude and a professional appearance.
Benefits

What We Offer
Supportive leadership and a friendly, professional team

Fully equipped, modern surgeries

Regular team social events

Ongoing training and development

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