Private Care Coordinator
| Posting date: | 19 February 2026 |
|---|---|
| Salary: | £32,199.00 to £34,876.00 per year |
| Additional salary information: | £32199.00 - £34876.00 a year |
| Hours: | Full time |
| Closing date: | 05 March 2026 |
| Location: | Sutton, SM2 5PT |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9282-26-0170 |
Summary
For further information please refer to the job description and personal specification To demonstrate a professional, courteous, caring attitude offering consultants, patients and their families a high standard of customer service at all times. Welcome patients and their families in a friendly and calm manner; accurately registering their details. Have the ability to professionally deliver customer requests, dealings with sensitive and emotional situations by using appropriate language and demonstrating reassurance. The Private Care Coordinator role is patient-facing, responsible for coordinating the administration functions of the patient pathway such as patient bookings, registration and the accurate recording of account information. The post holder will assist with the day to day management of requests for Change of Status between Private and NHS care and ensure that accurate and timely cost information is provided forAdditional Private Care and funding secured. The post holder will be required to be flexible and cross cover within the administration functions to support the service requirements in our other locations. The post holder will ensure that all patient activity is appropriately recorded on the electronic patient record on the Private Care billing system and that funds/authorisation or guarantees have been secured prior to the commencement of all treatment. The post holder will work effectively as a team, working with colleagues and departments across the Trust to ensure that all chargeable private patient activity is recorded accurately, on time and in line with the targets set by the Private Care Directorate. The Private Care Coordinator willensure all aspects of their roles and responsibilities are carried out in line with the divisions standard operating procedures and Trust-wide policies.