Estates Officer
| Posting date: | 19 February 2026 |
|---|---|
| Salary: | £28,598 to £31,022 per year |
| Hours: | Full time |
| Closing date: | 05 March 2026 |
| Location: | Stoke, Staffordshire |
| Remote working: | On-site only |
| Company: | Stoke on Trent City Council |
| Job type: | Temporary |
| Job reference: | 0000025863 |
Summary
Directorate: Housing, Regeneration and Operations
Section: Housing Management
Location: Civic Centre
Grade: Level 6
Salary: £28,598 - £31,022 per annum
Hours: 37 hours per week
This advert is open to both Internal and External applicants.
This is a fixed term role for 6 months.
About us:
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on why work for us
Job Summary:
You will provide efficient, effective and responsive tenancy and estate management services on all housing management issues within a designated work area (in line with agreed policies and priorities of the Council). You will conduct regular street and apartment block inspections to ensure that tenants keep to their Tenancy Agreements and ensure that our communal areas and housing estates are safe, tidy and maintained to a satisfactory condition.
Excellent communication and customer care skills are required as you will be expected to deal with customers on a daily basis as well as staff from other departments and our partner organisations.
You will undertake both proactive and reactive work to ensure estate areas are maintained. This includes functions such as fire safety checks, environmental enforcement, ensuring the security of communal areas, minor routine maintenance, handyperson service, fly tip and rubbish removal, the removal of hazardous items, removal of graffiti from housing land and arranging relevant services regarding repairs, faults or maintenance issues (for example, lifts).
To undertake general grounds maintenance and minor repair work in a designated area using a range of vehicles, power hand tools, light plant, mowing machinery and hand tools in line with City Council Health and Safety Policies
What we offer:
· A competitive salary based on your skills, experience and talent
· Hybrid and flexible working options
· An excellent local authority benefits pension scheme
· Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here
Pre-Employment Checks:
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
· Right to Work in the UK
· Proof of address
· Satisfactory references
· Occupational Health Clearance
· Evidence of professional qualifications or registrations
· DBS check at the appropriate level (if applicable for the role)
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Section: Housing Management
Location: Civic Centre
Grade: Level 6
Salary: £28,598 - £31,022 per annum
Hours: 37 hours per week
This advert is open to both Internal and External applicants.
This is a fixed term role for 6 months.
About us:
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
Further information on why work for us
Job Summary:
You will provide efficient, effective and responsive tenancy and estate management services on all housing management issues within a designated work area (in line with agreed policies and priorities of the Council). You will conduct regular street and apartment block inspections to ensure that tenants keep to their Tenancy Agreements and ensure that our communal areas and housing estates are safe, tidy and maintained to a satisfactory condition.
Excellent communication and customer care skills are required as you will be expected to deal with customers on a daily basis as well as staff from other departments and our partner organisations.
You will undertake both proactive and reactive work to ensure estate areas are maintained. This includes functions such as fire safety checks, environmental enforcement, ensuring the security of communal areas, minor routine maintenance, handyperson service, fly tip and rubbish removal, the removal of hazardous items, removal of graffiti from housing land and arranging relevant services regarding repairs, faults or maintenance issues (for example, lifts).
To undertake general grounds maintenance and minor repair work in a designated area using a range of vehicles, power hand tools, light plant, mowing machinery and hand tools in line with City Council Health and Safety Policies
What we offer:
· A competitive salary based on your skills, experience and talent
· Hybrid and flexible working options
· An excellent local authority benefits pension scheme
· Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here
Pre-Employment Checks:
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
· Right to Work in the UK
· Proof of address
· Satisfactory references
· Occupational Health Clearance
· Evidence of professional qualifications or registrations
· DBS check at the appropriate level (if applicable for the role)
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.