Bank Support Worker
| Posting date: | 19 February 2026 |
|---|---|
| Salary: | £15.75 to £21 per hour |
| Hours: | Part time |
| Closing date: | 05 March 2026 |
| Location: | ST3 3NW |
| Remote working: | On-site only |
| Company: | Landau Ltd |
| Job type: | Contract |
| Job reference: | 101236 |
Summary
Job title: Bank Support Worker
Job reference number: 101236
Interview date: TBC
Closing date: 5th March 2026
We have an exciting opportunity for a Bank Support Worker to join Landau. This role focuses on providing person-centred support to adults with learning disabilities, helping them develop life skills, independence and confidence while participating in educational, vocational and community activities. You will promote inclusion, dignity and choice, contributing to a safe, positive and empowering environment where individuals can achieve their goals.
Landau is a supported employment and training charity transforming over 800 lives annually across the West Midlands by providing routes to employment, access to learning and support for personal growth. We are a diverse, forward-thinking organisation delivering high-quality, sustainable services.
As a Bank Support Worker, you will work flexibly to support individuals within the training centre and community, ensuring care plans, safeguarding and wellbeing requirements are met.
If this sounds right for you, please apply with your CV. Shortlisted candidates will be asked to complete an application form.
Key Responsibilities
Provide day-to-day support in line with individual care and support plans.
Work with tutors to identify and deliver tailored support and interventions.
Support safe participation in centre-based and community activities.
Provide targeted support to help individuals complete tasks and develop skills, confidence and independence.
Identify and address barriers to learning and engagement.
Support learner portfolios, assessments, reviews and accurate record-keeping where required.
Promote positive behaviour management in line with policies.
Contribute to creative approaches to engagement and programme delivery.
Provide pastoral support, information, advice and guidance to promote progression.
Maintain accurate records including daily notes, incident reports and support plans.
Adhere to Safeguarding and Confidentiality policies and report concerns promptly.
Keep managers and tutors informed of learner progress and liaise with stakeholders where appropriate.
Provide 1:1 support in line with personal care plans and risk assessments.
Act as key worker for identified learners, promoting engagement and achievement.
Monitor health, wellbeing and welfare, including safeguarding requirements.
Provide flexible support across the organisation as required.
Other Duties
Contribute to team meetings.
Promote the charity positively and professionally.
Provide management information and organisational support as required.
Person specification
Job title: Bank Support Worker (E = Essential D = Desirable)
SKILLS AND CORE COMPETENCIES
Technical competency (qualifications and training)
• Qualification in supporting learners with additional needs in the care sector Care certificate/NVQ care etc E
Experience
• Experience of supporting adults with learning difficulties - E
• Experience working with learners who have issues with anxiety, confidence or who are overcoming disadvantages - D
• Experiencing of meeting the requirements of learners with robust Care Plans – E
• Experience planning preparing or adapting resources to meet learner need - E
• Safeguarding and/or First Aid training or willingness to train- D
Skills and Attributes
• Creative and innovative, able to devise practical approaches that will interest and motivate learners – E
• Good IT skills and ability to undertake essential administrative or reporting tasks – E
Personal qualities, communicating and relating to others
• Strong commitment to supporting all learners - E
• Excellent organisational skills, time-keeping and reliability – E
• Able to build trust and rapport with both learners post 16 and adult learners - E
• Resilience, positivity and team working – E
• Ability to plan, risk assess and supervise off-site activity, such as visits or work experience placements - E
Safeguarding
• Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults. (E)
• This post requires a Disclosure & Barring Service (DBS) disclosure at an Enhanced level (E)
Hours: As and when required (Zero Hours)
Salary: £15.75-£21 per hour
Location: Stoke
Covenants & DBS Landau is committed to equality and inclusion. Guaranteed interviews are offered under the Crisis Homelessness Alliance, Disability Confident Scheme, and the Armed Forces Covenant, subject to meeting minimum criteria. Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.
Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.
As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975.
If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.
It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.
Job reference number: 101236
Interview date: TBC
Closing date: 5th March 2026
We have an exciting opportunity for a Bank Support Worker to join Landau. This role focuses on providing person-centred support to adults with learning disabilities, helping them develop life skills, independence and confidence while participating in educational, vocational and community activities. You will promote inclusion, dignity and choice, contributing to a safe, positive and empowering environment where individuals can achieve their goals.
Landau is a supported employment and training charity transforming over 800 lives annually across the West Midlands by providing routes to employment, access to learning and support for personal growth. We are a diverse, forward-thinking organisation delivering high-quality, sustainable services.
As a Bank Support Worker, you will work flexibly to support individuals within the training centre and community, ensuring care plans, safeguarding and wellbeing requirements are met.
If this sounds right for you, please apply with your CV. Shortlisted candidates will be asked to complete an application form.
Key Responsibilities
Provide day-to-day support in line with individual care and support plans.
Work with tutors to identify and deliver tailored support and interventions.
Support safe participation in centre-based and community activities.
Provide targeted support to help individuals complete tasks and develop skills, confidence and independence.
Identify and address barriers to learning and engagement.
Support learner portfolios, assessments, reviews and accurate record-keeping where required.
Promote positive behaviour management in line with policies.
Contribute to creative approaches to engagement and programme delivery.
Provide pastoral support, information, advice and guidance to promote progression.
Maintain accurate records including daily notes, incident reports and support plans.
Adhere to Safeguarding and Confidentiality policies and report concerns promptly.
Keep managers and tutors informed of learner progress and liaise with stakeholders where appropriate.
Provide 1:1 support in line with personal care plans and risk assessments.
Act as key worker for identified learners, promoting engagement and achievement.
Monitor health, wellbeing and welfare, including safeguarding requirements.
Provide flexible support across the organisation as required.
Other Duties
Contribute to team meetings.
Promote the charity positively and professionally.
Provide management information and organisational support as required.
Person specification
Job title: Bank Support Worker (E = Essential D = Desirable)
SKILLS AND CORE COMPETENCIES
Technical competency (qualifications and training)
• Qualification in supporting learners with additional needs in the care sector Care certificate/NVQ care etc E
Experience
• Experience of supporting adults with learning difficulties - E
• Experience working with learners who have issues with anxiety, confidence or who are overcoming disadvantages - D
• Experiencing of meeting the requirements of learners with robust Care Plans – E
• Experience planning preparing or adapting resources to meet learner need - E
• Safeguarding and/or First Aid training or willingness to train- D
Skills and Attributes
• Creative and innovative, able to devise practical approaches that will interest and motivate learners – E
• Good IT skills and ability to undertake essential administrative or reporting tasks – E
Personal qualities, communicating and relating to others
• Strong commitment to supporting all learners - E
• Excellent organisational skills, time-keeping and reliability – E
• Able to build trust and rapport with both learners post 16 and adult learners - E
• Resilience, positivity and team working – E
• Ability to plan, risk assess and supervise off-site activity, such as visits or work experience placements - E
Safeguarding
• Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults. (E)
• This post requires a Disclosure & Barring Service (DBS) disclosure at an Enhanced level (E)
Hours: As and when required (Zero Hours)
Salary: £15.75-£21 per hour
Location: Stoke
Covenants & DBS Landau is committed to equality and inclusion. Guaranteed interviews are offered under the Crisis Homelessness Alliance, Disability Confident Scheme, and the Armed Forces Covenant, subject to meeting minimum criteria. Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.
Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.
As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975.
If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.
It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.