Bank Learning Support Assistant
| Posting date: | 19 February 2026 |
|---|---|
| Salary: | £15.75 to £21 per hour |
| Hours: | Part time |
| Closing date: | 05 March 2026 |
| Location: | ST1 4HG |
| Remote working: | On-site only |
| Company: | Landau Ltd |
| Job type: | Contract |
| Job reference: | 101205 |
Summary
Job title: Bank Learning Support Assistant
Job reference number: 101205
Closing Date: 5th March 2026
Interview date: TBC
Landau is a supported employment and training charity transforming over 800 lives each year across the West Midlands through routes to employment, access to learning, social enterprise and personal development. We are a growing and diverse organisation delivering high-quality, sustainable services.
We are seeking a Bank Learning Support Assistant to provide high-quality learning support, mentoring and targeted intervention to individuals and small groups, including learners with disabilities, disadvantaged learners and those who are disengaged. The role also supports safeguarding, behaviour management, attendance and basic administration. This is a flexible bank position to cover holidays and sickness as required.
Key Responsibilities
Support and mentor learners (on or off-site) in line with programme requirements and tutor direction.
Work with tutors to identify and deliver tailored support and intervention strategies.
Provide targeted support to help learners complete tasks and develop knowledge, skills, confidence and independence.
Identify barriers to learning and implement appropriate support strategies.
Support learner portfolios and, where required, assist with assessments, feedback, reviews, record-keeping and administration.
Promote positive behaviour management in line with policies and complete accurate records where required.
Contribute to creative approaches to learner engagement and programme development.
Provide pastoral support, impartial information, advice and guidance to promote achievement and progression.
Support learners to meet learning objectives, complete portfolios and prepare for assessments and personal development goals.
Adhere to Safeguarding and Confidentiality policies, maintaining awareness of sensitive learner circumstances.
Keep tutors and managers informed of learner progress and liaise with parents and stakeholders where appropriate.
Support work experience arrangements, progression planning and enrichment activities.
Provide tailored support for learners with SEND or Education, Health and Care Plans in line with company policy and person-centred plans.
Act as key worker for identified learners, promoting engagement, attendance and achievement.
Monitor learner health, wellbeing and welfare, including safeguarding and EHCP requirements.
Provide flexible support across the organisation as required.
Other Duties
Contribute to team and departmental meetings.
Promote the charity positively and professionally.
Provide management information and organisational support as required.
Undertake additional duties appropriate to the role and salary level.
Person specification
Job title: Bank Learning Support Assistant (E = Essential D = Desirable)
SKILLS AND CORE COMPETENCIES
Technical competency (qualifications and training)
• Experience in delivering training/ coaching/ supporting in an educational setting D
Experience
• Experience of supporting learners with SEND – particularly in functional skills and employability skills- D
• Experience working with learners who have issues with anxiety, confidence or who are overcoming disadvantages - D
• Experiencing of meeting the requirements of learners with Education, Health and Care Plans – D
• Experience planning preparing or adapting resources to meet learner need - D
• Safeguarding and/or First Aid training or willingness to train- D
Skills and Attributes
• Creative and innovative, able to devise practical approaches that will interest and motivate learners – E
• Relevant awareness of the job market and needs of employers – E
• Good IT skills and ability to undertake essential administrative or reporting tasks – E
Personal qualities, communicating and relating to others
• Strong commitment to supporting all learners - E
• Excellent organisational skills, time-keeping and reliability – E
• Able to build trust and rapport with both learners post 16 and adult learners - E
• Resilience, positivity and team working – E
• Ability to plan, risk assess and supervise off-site activity, such as visits or work experience placements - E
Safeguarding
• Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults. (E)
• This post requires a Disclosure & Barring Service (DBS) disclosure at an Enhanced level (E)
Other
• Have an understanding of and be able to demonstrate a commitment to Equal Opportunities and Diversity. (E)
• Ability to travel between Landau sites or on Landau business (E)
Contract Type: Zero Hours – As and when required
Salary: £15.75 – £21 per hour (depending on experience)
Location: Stoke
Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.
As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975.
If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.
It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.
Job reference number: 101205
Closing Date: 5th March 2026
Interview date: TBC
Landau is a supported employment and training charity transforming over 800 lives each year across the West Midlands through routes to employment, access to learning, social enterprise and personal development. We are a growing and diverse organisation delivering high-quality, sustainable services.
We are seeking a Bank Learning Support Assistant to provide high-quality learning support, mentoring and targeted intervention to individuals and small groups, including learners with disabilities, disadvantaged learners and those who are disengaged. The role also supports safeguarding, behaviour management, attendance and basic administration. This is a flexible bank position to cover holidays and sickness as required.
Key Responsibilities
Support and mentor learners (on or off-site) in line with programme requirements and tutor direction.
Work with tutors to identify and deliver tailored support and intervention strategies.
Provide targeted support to help learners complete tasks and develop knowledge, skills, confidence and independence.
Identify barriers to learning and implement appropriate support strategies.
Support learner portfolios and, where required, assist with assessments, feedback, reviews, record-keeping and administration.
Promote positive behaviour management in line with policies and complete accurate records where required.
Contribute to creative approaches to learner engagement and programme development.
Provide pastoral support, impartial information, advice and guidance to promote achievement and progression.
Support learners to meet learning objectives, complete portfolios and prepare for assessments and personal development goals.
Adhere to Safeguarding and Confidentiality policies, maintaining awareness of sensitive learner circumstances.
Keep tutors and managers informed of learner progress and liaise with parents and stakeholders where appropriate.
Support work experience arrangements, progression planning and enrichment activities.
Provide tailored support for learners with SEND or Education, Health and Care Plans in line with company policy and person-centred plans.
Act as key worker for identified learners, promoting engagement, attendance and achievement.
Monitor learner health, wellbeing and welfare, including safeguarding and EHCP requirements.
Provide flexible support across the organisation as required.
Other Duties
Contribute to team and departmental meetings.
Promote the charity positively and professionally.
Provide management information and organisational support as required.
Undertake additional duties appropriate to the role and salary level.
Person specification
Job title: Bank Learning Support Assistant (E = Essential D = Desirable)
SKILLS AND CORE COMPETENCIES
Technical competency (qualifications and training)
• Experience in delivering training/ coaching/ supporting in an educational setting D
Experience
• Experience of supporting learners with SEND – particularly in functional skills and employability skills- D
• Experience working with learners who have issues with anxiety, confidence or who are overcoming disadvantages - D
• Experiencing of meeting the requirements of learners with Education, Health and Care Plans – D
• Experience planning preparing or adapting resources to meet learner need - D
• Safeguarding and/or First Aid training or willingness to train- D
Skills and Attributes
• Creative and innovative, able to devise practical approaches that will interest and motivate learners – E
• Relevant awareness of the job market and needs of employers – E
• Good IT skills and ability to undertake essential administrative or reporting tasks – E
Personal qualities, communicating and relating to others
• Strong commitment to supporting all learners - E
• Excellent organisational skills, time-keeping and reliability – E
• Able to build trust and rapport with both learners post 16 and adult learners - E
• Resilience, positivity and team working – E
• Ability to plan, risk assess and supervise off-site activity, such as visits or work experience placements - E
Safeguarding
• Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults. (E)
• This post requires a Disclosure & Barring Service (DBS) disclosure at an Enhanced level (E)
Other
• Have an understanding of and be able to demonstrate a commitment to Equal Opportunities and Diversity. (E)
• Ability to travel between Landau sites or on Landau business (E)
Contract Type: Zero Hours – As and when required
Salary: £15.75 – £21 per hour (depending on experience)
Location: Stoke
Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.
As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974. Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975.
If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.
It is an offence for an individual who has been barred from working with children to apply for regulated activity. Providing false information is also an offence and could result in the rejection of the applicant, summarily dismissal if selected, and possible referral to the police.
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.