Business Support Officer - Data
| Posting date: | 19 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 March 2026 |
| Location: | Conwy, Conwy County |
| Remote working: | On-site only |
| Company: | Conwy County Borough Council |
| Job type: | Permanent |
| Job reference: | REQ007042 |
Summary
Ymunwch â’n Tîm Cyfeillgar a Chynorthwyol – Gwnewch Wir Wahaniaeth ym maes Gwasanaethau Teulu a Phlant
Fel un o’r cyflogwyr mwyaf yn yr ardal, rydym yn awyddus i groesawu aelod newydd i ymuno â’n tîm agos a chyfeillgar, gan ddarparu cefnogaeth weinyddol hanfodol i Wasanaethau Teulu a Phlant.
Mae hon yn gyfle gwych i ddod yn aelod allweddol o dîm sefydledig a gwerthfawr sy’n chwarae rôl bwysig yng nghanol ein Gwasanaeth Cefnogaeth Fusnes. Byddwch yn cael eich cefnogi a’ch mentora’n llawn gan gydweithwyr profiadol wrth ichi ymgymryd ag amrywiaeth o dasgau ystyrlon.
Beth fyddwch yn ei wneud
Yn y rôl allweddol hon, chi fydd y pwynt cyswllt cyntaf ar gyfer pob cyfeiriad dyddiol sy’n dod i mewn i Wasanaethau Plant. Bydd eich cyfrifoldebau’n cynnwys derbyn, sgrinio, cydlynu a phrosesu gwybodaeth sensitif — gan wneud gwahaniaeth gwirioneddol i’r teuluoedd a’r plant rydym yn eu cefnogi.
Yr hyn rydym yn chwilio amdano
I lwyddo yn y rôl hon, bydd gennych:
• Sgiliau trefnu a rheoli amser cryf
• Hyder wrth ddefnyddio systemau ac apiau TG
• Lefel uchel o gywirdeb a sylw manwl
• Gwydnwch wrth ddelio â gwybodaeth sensitif iawn
• Sgiliau cyfathrebu iawn
Mae cydbwysedd bywyd a gwaith yn bwysig i ni
Rydym yn deall pwysigrwydd hyblygrwydd. Ar ôl cwblhau eich hyfforddiant a’ch ymsefydlu, byddwch yn elwa ar fodel gwaith hybrid — cydbwysedd rhwng gweithio yn ein hadeilad modern ym Mae Colwyn a gweithio gartref.
Pam ymuno â ni?
Yn ogystal ag amgylchedd gwaith cefnogol a gwerth chweil, byddwch yn mwynhau pecyn buddion cynhwysfawr, gan gynnwys:
• Cynllun Pensiwn Llywodraeth Leol
• Tâl salwch galwedigaethol
• Gostyngiadau i staff
• Cynllun Beicio i’r Gwaith
• Gofal iechyd ‘cashback’
• …a llawer mwy!
Mae'r rôl hon yn cynnig opsiynau gweithio hyblyg ar gyfer cydbwysedd bywyd a gwaith. Gall hyn gynnwys addasu eich diwrnod gwaith a gweithio hybrid, hy cydbwysedd rhwng gweithio yn y swyddfa a gweithio gartref.
Join Our Friendly and Supportive Team – Make a Real Difference in Family & Children’s Services
As one of the area’s largest employers, we’re excited to welcome a new team member to our close knit and friendly team, providing vital administrative support to Family and Children’s Services.
This is a fantastic opportunity to become a key member of a well-established, highly valued team at the heart of our Business Support Service. You’ll be fully supported and mentored by experienced colleagues as you take on a wide variety of meaningful tasks.
What You’ll Be Doing
In this pivotal role, you will be the first point of contact for all incoming daily referrals to Children’s Services. Your responsibilities will include receiving, screening, coordinating, and processing sensitive information—making a real impact on the families and children we support.
What We’re Looking For
To thrive in this role, you’ll bring:
• Strong organisational and time management skills
• Confident use of IT systems and applications
• A high level of accuracy and attention to detail
• The resilience needed to handle highly sensitive information professionally
• Good communication skills
Work–Life Balance Matters to Us
We understand the importance of flexibility. After your initial training and induction, you’ll benefit from a hybrid working model - balancing working in our state of the art Colwyn Bay office with working from home.
Why Join Us?
In addition to being part of a supportive and rewarding work environment, you’ll enjoy a comprehensive benefits package, including:
• Local Government Pension Scheme
• Occupational sick pay
• Staff discounts
• Cycle to Work scheme
• Cashback healthcare
• …and much more!
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Fel un o’r cyflogwyr mwyaf yn yr ardal, rydym yn awyddus i groesawu aelod newydd i ymuno â’n tîm agos a chyfeillgar, gan ddarparu cefnogaeth weinyddol hanfodol i Wasanaethau Teulu a Phlant.
Mae hon yn gyfle gwych i ddod yn aelod allweddol o dîm sefydledig a gwerthfawr sy’n chwarae rôl bwysig yng nghanol ein Gwasanaeth Cefnogaeth Fusnes. Byddwch yn cael eich cefnogi a’ch mentora’n llawn gan gydweithwyr profiadol wrth ichi ymgymryd ag amrywiaeth o dasgau ystyrlon.
Beth fyddwch yn ei wneud
Yn y rôl allweddol hon, chi fydd y pwynt cyswllt cyntaf ar gyfer pob cyfeiriad dyddiol sy’n dod i mewn i Wasanaethau Plant. Bydd eich cyfrifoldebau’n cynnwys derbyn, sgrinio, cydlynu a phrosesu gwybodaeth sensitif — gan wneud gwahaniaeth gwirioneddol i’r teuluoedd a’r plant rydym yn eu cefnogi.
Yr hyn rydym yn chwilio amdano
I lwyddo yn y rôl hon, bydd gennych:
• Sgiliau trefnu a rheoli amser cryf
• Hyder wrth ddefnyddio systemau ac apiau TG
• Lefel uchel o gywirdeb a sylw manwl
• Gwydnwch wrth ddelio â gwybodaeth sensitif iawn
• Sgiliau cyfathrebu iawn
Mae cydbwysedd bywyd a gwaith yn bwysig i ni
Rydym yn deall pwysigrwydd hyblygrwydd. Ar ôl cwblhau eich hyfforddiant a’ch ymsefydlu, byddwch yn elwa ar fodel gwaith hybrid — cydbwysedd rhwng gweithio yn ein hadeilad modern ym Mae Colwyn a gweithio gartref.
Pam ymuno â ni?
Yn ogystal ag amgylchedd gwaith cefnogol a gwerth chweil, byddwch yn mwynhau pecyn buddion cynhwysfawr, gan gynnwys:
• Cynllun Pensiwn Llywodraeth Leol
• Tâl salwch galwedigaethol
• Gostyngiadau i staff
• Cynllun Beicio i’r Gwaith
• Gofal iechyd ‘cashback’
• …a llawer mwy!
Mae'r rôl hon yn cynnig opsiynau gweithio hyblyg ar gyfer cydbwysedd bywyd a gwaith. Gall hyn gynnwys addasu eich diwrnod gwaith a gweithio hybrid, hy cydbwysedd rhwng gweithio yn y swyddfa a gweithio gartref.
Join Our Friendly and Supportive Team – Make a Real Difference in Family & Children’s Services
As one of the area’s largest employers, we’re excited to welcome a new team member to our close knit and friendly team, providing vital administrative support to Family and Children’s Services.
This is a fantastic opportunity to become a key member of a well-established, highly valued team at the heart of our Business Support Service. You’ll be fully supported and mentored by experienced colleagues as you take on a wide variety of meaningful tasks.
What You’ll Be Doing
In this pivotal role, you will be the first point of contact for all incoming daily referrals to Children’s Services. Your responsibilities will include receiving, screening, coordinating, and processing sensitive information—making a real impact on the families and children we support.
What We’re Looking For
To thrive in this role, you’ll bring:
• Strong organisational and time management skills
• Confident use of IT systems and applications
• A high level of accuracy and attention to detail
• The resilience needed to handle highly sensitive information professionally
• Good communication skills
Work–Life Balance Matters to Us
We understand the importance of flexibility. After your initial training and induction, you’ll benefit from a hybrid working model - balancing working in our state of the art Colwyn Bay office with working from home.
Why Join Us?
In addition to being part of a supportive and rewarding work environment, you’ll enjoy a comprehensive benefits package, including:
• Local Government Pension Scheme
• Occupational sick pay
• Staff discounts
• Cycle to Work scheme
• Cashback healthcare
• …and much more!
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.