Air Import Gateway -Nights
| Posting date: | 18 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £35000-38000 per annum |
| Hours: | Full time |
| Closing date: | 17 March 2026 |
| Location: | Feltham, TW14 8NU |
| Company: | DSV Road Ltd |
| Job type: | Permanent |
| Job reference: | 104056-43981998 |
Summary
DSV – Global transport and logisticsWorking at DSV means playing in a different league.As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.Start here. Go anywhere.Visit dsv.com and follow us on LinkedIn and Facebook.
Import Gateway Operator
London Heathrow ( TW14)
Hours 19:00-07:00, 4 on 4 off
DSV are recruiting for an Import Gateway Operator on the night shift at our London Heathrow location. This role will report to the management and help carry out the daily tasks. The Gateway department is very dynamic and fast paced.
What will you be doing?
- Monitoring international freight shipments from booking to final delivery, ensuring service levels and operational procedures are consistently met
- Maintaining high standards of data quality, including oversight of live updates and system accuracy
- Preparing and issuing key shipment documentation
- Ensuring compliance with UK and international customs and import/export regulations
- Liaising and building strong working relationships with our global network and carrier partners
- Providing proactive, day-to-day problem resolution to support smooth gateway operations
- Acting as a trusted escalation and escalation co-ordination point when required
- Supporting the team in meeting daily deadlines, operational KPIs, and service targets
- Assisting management with ongoing operational initiatives and new customer requirements
- Supporting onboarding activities for new customers and stakeholders across the air import gateway About You
- Customer-focused, with a commitment to delivering consistently high-quality service
- Able to remain calm and motivated when working under pressure, confidently adjusting and re-prioritising workloads when needed
- Dependable and organised, with the ability to manage multiple tasks simultaneously
- Strong problem-solving ability, with a proactive and solutions-driven approach
- High attention to detail, with a focus on accuracy, numeracy, and data integrity
- Confident IT user, with the ability and willingness to learn new systems quickly; experience of CW1 is advantageous
- Clear and professional communicator, both verbally and in writing, with a polite and customer-friendly telephone manner What can we offer you?Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.In addition, we can offer access to a selection of employee benefits, such as:Enhanced Annual Leave Entitlement from your start, which increases with length of service.Salary Sacrifice Car Scheme for Ultra-Low Emissions CarsSalary Sacrifice Cycle SchemeWeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.LifeWorks app for access to cashback and discounts on high street and online brands.Life Insurance and which includes access to expert probate support.
Next StepsIf this sounds like the next step for you, please follow the links and apply with your CV without delay!Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
Import Gateway Operator
London Heathrow ( TW14)
Hours 19:00-07:00, 4 on 4 off
DSV are recruiting for an Import Gateway Operator on the night shift at our London Heathrow location. This role will report to the management and help carry out the daily tasks. The Gateway department is very dynamic and fast paced.
What will you be doing?
- Monitoring international freight shipments from booking to final delivery, ensuring service levels and operational procedures are consistently met
- Maintaining high standards of data quality, including oversight of live updates and system accuracy
- Preparing and issuing key shipment documentation
- Ensuring compliance with UK and international customs and import/export regulations
- Liaising and building strong working relationships with our global network and carrier partners
- Providing proactive, day-to-day problem resolution to support smooth gateway operations
- Acting as a trusted escalation and escalation co-ordination point when required
- Supporting the team in meeting daily deadlines, operational KPIs, and service targets
- Assisting management with ongoing operational initiatives and new customer requirements
- Supporting onboarding activities for new customers and stakeholders across the air import gateway About You
- Customer-focused, with a commitment to delivering consistently high-quality service
- Able to remain calm and motivated when working under pressure, confidently adjusting and re-prioritising workloads when needed
- Dependable and organised, with the ability to manage multiple tasks simultaneously
- Strong problem-solving ability, with a proactive and solutions-driven approach
- High attention to detail, with a focus on accuracy, numeracy, and data integrity
- Confident IT user, with the ability and willingness to learn new systems quickly; experience of CW1 is advantageous
- Clear and professional communicator, both verbally and in writing, with a polite and customer-friendly telephone manner What can we offer you?Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.In addition, we can offer access to a selection of employee benefits, such as:Enhanced Annual Leave Entitlement from your start, which increases with length of service.Salary Sacrifice Car Scheme for Ultra-Low Emissions CarsSalary Sacrifice Cycle SchemeWeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.LifeWorks app for access to cashback and discounts on high street and online brands.Life Insurance and which includes access to expert probate support.
Next StepsIf this sounds like the next step for you, please follow the links and apply with your CV without delay!Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.