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Rheumatology Support Worker, Band 3

Job details
Posting date: 18 February 2026
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 - £26598.00 a year
Hours: Full time
Closing date: 04 March 2026
Location: Gloucester, GL1 3NN
Company: NHS Jobs
Job type: Contract
Job reference: C9318-26-0146

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Summary

Clinical Responsibilities/Key Responsibilities - To provide a friendly, welcoming and professional first point of contact on the telephone. - Deal with calls and emails in a timely manner taking appropriate action as required. Triaging contacts to the advice line . Providing non clinical information and recognizing when to redirect and book patients in for a nurse consultation - To book patients into call back clinics using the hospital IT systems accurately - To record all contacts to the advice line and update patient records accordingly - To adhere to all Trust policies and procedures - To support the nursing team with the organization and booking of patients for group training sessions - To assist the nursing team in delivery of group training sessions - To assist the nursing team in joint injection clinics - To provide nursing team administrative support to arrange medication for patients that are delivered via the homecare service Please see attached Job description for more details Contact Details Alison Eamer (Lead Rheumatology Nurse) alison.eamer@nhs.net 0300 4225357 For further information or an informal visit please contact.

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