Team Leader (Redundancy Payments Service)
| Posting date: | 18 February 2026 |
|---|---|
| Salary: | £30,000 per year |
| Additional salary information: | £30,000 to £31,415 Candidates are advised to address any questions on rates of pay prior to applying for the post. |
| Hours: | Full time |
| Closing date: | 05 March 2026 |
| Location: | Edinburgh |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 448925/3 |
Summary
We are committed to building inclusive and diverse teams. We welcome and encourage applications from everyone, including individuals from groups currently underrepresented in our workforce. The Insolvency Service strives to foster a safe, inclusive, and welcoming environment where everyone can bring their authentic selves to work, helping us achieve our diversity ambitions. We offer seven employee network groups: LGBT+, FACES, Break the Stigma, Disability & Health, Part-Time Workers, Women’s, and Carers, which colleagues are encouraged to join or support as allies.
We place strong value on capability, technical skills and experience, and we emphasise continuous development to support our people. We encourage colleagues to get involved in areas they feel passionate about, whether contributing to agency wide initiatives through our Engagement Network or volunteering within their local communities.
The Insolvency Service is a great place to work, develop and progress your career.
The role offered is with the Business Service Division (BSD) of the insolvency service. BSD is an operational delivery directorate, covering some 300 staff, providing high volume, often transactional services to the public or supporting the provision of these services by others.
BSD supports the main purpose of the Insolvency Service, delivering economic confidence through:
- Supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors
- making statutory redundancy payments to employees of insolvent companies
- managing the Debt Relief Order process and administering the online bankruptcy application process and Breathing Space process
- identifying wrongdoing associated with Debt Relief Orders and redundancy payment applications
- providing a first point of contact for all insolvency service enquiries
- processing distributions to creditors from PPI compensation payments
- providing estate accounting and other business services to the Agency.
We currently have multiple teams within RPS each performing bespoke but integrated functions within RPS operational activity. This role sits within one of our operational teams and involves management of a team of RPS Case Officers.
Responsibilities
As an EO Team Leader within RPS you will:
- Manage the day to day operations of the team
- manage resources on the team to ensure there is adequate cover to meet work demands
- encourage and support your team by ensuring the relevant training is in place, working with the EO Technical Support Officers within the wider team
- actively manage performance in line with key performance indicators
- deliver key operational messages to your team, ensuring their understanding
- provide regular and meaningful feedback from quality audits and identify trends to inform learning and development plans
- work with the other EO team leaders to ensure operational targets are met
- play an active role in raising the profile of RPS across the wider agency
- follow all HR processes, including supporting attendance and performance management.
Proud member of the Disability Confident employer scheme